Lead Management Analyst jobs in Dover, DE

Do you have a passion for education and being a part of a mission-driven organization? Do you want to join a fast-growing company with excellent benefits, such as 100% company-sponsored employee medical coverage, tuition reimbursement, generous paid time off, and so much more?

This is a remote role.

The salary for this role is $60,000 to $70,000 based on experience and education.

RESPONSIBILITIES

• Supports the Applications Manager in the optimal function of the HRIS and Timekeeping systems, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules.
• Responsible for daily monitoring, maintenance, and triaging of the HCM support inbox and HRIS tickets generated through the IT ticketing system.
• Responsible for validating system interfaces run properly through daily report generation and audit.
• Provides technical support, troubleshooting, and guidance to HRIS and Dimensions end users.
• Supports HCM functions across all business systems, third-party systems, and databases. Works collaboratively with all levels of employees and management to support functional and technical needs.
• Assist with account provisioning, user account updates, account deprovision processes, and security customizations.
• Performs other duties as required.

WORK SKILLS

• Excellent verbal and written communication skills.
• Excellent interpersonal and technical support skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Familiarity with human resources policies and procedures to ensure the HRIS meets organizational needs and goals.
• Proficiency with HRIS reporting tools.
• Ability to keep information confidential.
• Proficient with Microsoft Office Suite or related software.
• Thorough understanding of information systems with a highly technical understanding of at least one commercial HRIS product.

BENEFITS

Eligible New Story Employees will receive competitive pay and benefits including:

• Medical, Dental, Vision, and Health Savings Account (HSA)
• Company-paid Short-Term Disability and Life Insurance
• Voluntary Life Insurance, Long-Term Disability, Hospital, and Accident Coverage
• Generous paid time off and paid holidays
• Tuition reimbursement
• 401K with 100% vested company contribution
• Healthcare, dependent care, and commuter Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Wellness Incentive Program
• Employee Discount Program
• Rewards program which allows you to earn points to purchase items

New Story provides an array of professional administrative services to education-focused companies within the New Story family of companies. We allow the companies we serve to do what they do best: provide quality educational and clinical services, while we focus on the professional, operational, and management services.

New Story is proud to be an equal opportunities employer and embraces diversity in the workplace. We are also committed to providing a drug-free, safe workplace for our employees and the students we serve. For more information about New Story careers and benefits, please visit our website https://newstoryschools.com/careers

#one