Library Assistant jobs in Normal, IL

• 
  Work Department: Libraries
• Class Title/Code: Library Assistant (4901)
• Effective Date: Apr 1, 2024
• Responsibilities:
  FUNCTION: Assists with multiple Access Services functions and has primary responsibility for I-Share resource-sharing issues. Opens and oversees Malpass Library on Sunday afternoons.
  
  Work hours: Sunday through Thursday, 12:30 pm to 8:30 pm
  
  Public Services
  
  • Supports the circulation and information functions, answering questions regarding location and availability of items, explaining library policy and procedures, resolving complaints, correcting errors, and mitigating frustrations
  • Applies and explains the circulation procedures of WIU libraries and other libraries within the CARLI consortium.
  • Instructs patrons on how to renew items, request material through ILL, and access and utilize their accounts in I-Share.
  • Identifies and remedies user problems with the cataloging and circulation systems
  • Provides basic search assistance to users and refers specific questions to the appropriate library unit
  
  Courier Services
  
  • Supervises students and staff on the shipment of materials through Interlibrary Loan Delivery System (ILDS).
  • Maintains contact with ILDS delivery service to ensure proper delivery procedures are followed. Troubleshoots delivery problems and scheduling.
  • Assists with processing interlibrary loan requests and retrieving requested materials
  • Ensures incoming and outgoing ILDS shipments are processed in a timely manner.
  • Contacts I-Share libraries regarding damaged items being returned to them.
  • Assists I-Share libraries over the phone and via e-mail concerning renewals and problematic items.
  
  Administrative
  
  • Opens and manages the building on Sunday afternoons and trains students on opening procedures
  • Acts as the Sunday afternoon contact with other campus entities such as Facilities Management and OPS
  • Identifies, investigates, evaluates, and solves patron problems.
  • Trains and assigns work to student assistants in stacks area of circulation. Monitors their job performance to ensure consistency and high-level service.
  • Interprets policies and procedures and refers problems to Unit Coordinator
  • Assists Unit Coordinator in compiling unit statistics.
• Required Qualifications:
  • High school diploma or equivalent.

  • Any one or combination totaling one (1) year (12 months) from the following categories:
    • work experience in a library or equivalent setting or general clerical or office/clerical related customer service experience.

    • college course work in any field as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate's Degree (60 semester hours) equals eighteen months (18 months)
      • 90 semester hours equals two (2) years (24 months)
      • Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
• Starting Salary: $14.00/hour
• Application Deadline: Apr 26, 2024
• Additional Information:
  Work hours: Sunday through Thursday, 12:30 pm to 8:30 pm
  
  This position is represented by AFSCME Local 417.
  
  Take your career to the 'Necks Level!!
  
  • Benefits begin on day one with four health plan options to choose from with vision included in each plan
  • The State shares the cost of health coverage with you. Employee monthly contributions are determined by your annual salary.
  • Sick and vacation time accrual begins on day one. Accrue up to 12 sick leave days and 12 vacation days a year
  • WIU offers 12 paid holidays plus additional paid time off between Christmas and New Year's Day
  • Tuition Waiver up to six credit hours per semester at any public state university
  • Paid every other Friday by direct deposit

Employment - Information & Instructions

Complete an Employment Application online. Submit supplemental application materials, which may include transcripts, licenses, certifications, resume, and a copy of the DD214 (if applicable), via email to HR-Testing@wiu.edu.

All application materials are due in the WIU Human Resources Office no later than 4:30 p.m. the day of the application deadline.

Western Illinois University is an Affirmative Action and Equal Opportunity employer with a strong commitment to diversity and a non-discrimination policy that includes sex, race, color, sexual orientation, gender identity and gender expression, religion, age, marital status, national origin, disability, or veteran status.

For questions regarding the application process, please contact:

Human Resources Office
Sherman Hall 105
1 University Circle
Macomb, IL 61455

Phone: (309) 298-1971 ext. 1
Fax: (309) 298-2300

Email: HR-Testing@wiu.edu

Open: Monday - Friday; 8:00 a.m. - 4:30 p.m.




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