Loan Collection Clerk supports the collections group by performing routine administrative and clerical tasks. Inputs data, coordinates document distribution, and responds to customer requests related to loans. Being a Loan Collection Clerk requires a high school diploma. Typically reports to a supervisor. The Loan Collection Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Posted about 4 hours ago
Job Title: Collection Call Center Agent
Location: Whiteville, NC 28472
Job Description:
Collect delinquent accounts in a timely, orderly, and professional manner while following all standardized collection procedures.
Place or receive calls in priority order as established by management.
Negotiate payment arrangements with clients to cure delinquency, evaluating their ability and willingness to pay.
Determine the cause of delinquency and the best course of action to assist the delinquent customer.
Order an updated credit bureau report or initiate the skip tracing process in accordance with established standards.
Review files from Loan Services in accordance with established standards, if applicable.
Initiate deferrals on accounts based on written policy guidelines.
Process customers payments through electronic draft, if applicable.
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0 Loan Collection Clerk jobs found in Wilmington, NC area