Loan Servicing Supervisor jobs in Oakland, CA

Location: OaklandFull Time
Job ID: 45818
Job Posting

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UC OFFICE OF THE PRESIDENT

At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good.

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DEPARTMENT OVERVIEW

The Office of Loan Programs designs, delivers and manages housing assistance programs for the recruitment and retention of faculty and senior managers in support of the education, research and public service missions of the University of California. We strive to maintain superior customer satisfaction by providing timely, accurate and cost-effective mortgage products, researching new product alternatives and evaluating industry processes and changes to continually improve delivery of services. Read More about the Office of Loan Programs

POSITION SUMMARY

Uses advanced professional knowledge of mortgage loan accounting and servicing to complete complex accounting and reconciliation issues. Works on issues where analysis of data requires an in- depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Contacts are both internal and external to the department at many levels of the organization.

Responsibilities

100%

• Monitors property insurance renewals and enters into the Servicing system.
• Using system software, gathers data for monthly allocation report to management.
• Compiles payroll deduction authorization forms for processing by management.
• Manages workflow of on-going servicing tasks while managing multiple competing priorities and other duties as assigned.
• Gathers data to update Resale Indices report.
• Performs property tax collection issues according to University guidelines. Analyzes tax delinquency reports from vendor and notifies borrowers of delinquencies to ensure payment of taxes. Contacts borrowers regarding payment delinquencies

Required Qualifications

• Advanced knowledge of loan servicing and accounting procedures, and extensive experience working in the mortgage lending industry or related field.
• Advanced experience managing complex accounting and reconciliation processes.
• Outstanding oral and written communication skills to present information in a clear and concise manner.
• Advanced user of common desktop and web applications.
• Advanced knowledge of mortgage industry loan servicing systems.
• Past experience and advanced knowledge with institutional lending, and FNMA / FHLMC secondary market practices and procedures.
• Advanced ability to perform policy and operational analyses. Excellent written and verbal communication skills to articulate ideas and issues clearly and concisely in a direct, cooperative, patient, and courteous manner. Incorporates effective listening skills. Is diplomatic and strives to be helpful in all situations. Performs other projects and duties as needed.

Education

Bachelor's degree and / or equivalent experience/training.

SPECIAL CONDITIONS

SALARY AND BENEFITS

Salary: $29.81/hour

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

August 2021 Update: The University of California has issued a policy requiring employees to be fully vaccinated against COVID -19 before physically accessing the University location or programs. Upon hire into a UCOP position, you will be provided detailed instructions on how to comply with this policy including access to the COVID vaccination at no cost. New hires to UCOP who work onsite or will come onsite for any activities at a UCOP or other UC location must comply with this policy within 8 weeks after their start date. The policy allows for employees to request approval for an exception or deferral. UC COVID-19 Vaccine Policy

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. EEO/AA Employer UC Nondiscrimination Policy

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To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucop/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=19&JobOpeningId=45818&PostingSeq=1

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