Logistics Director jobs in the United States

Entry Level Logistics Coordinator - Des Plaines, IL
$46,890 - $56,312/Annually
This position offers full health benefits, vision, dental, 401k, PTO all eligible on first day of hire.

We are a global company that connects the world, with a network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 20,000 employees worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills.

As this department is oftentimes the first point of contact with many of our customers, delivering exceptional customer service is vital in upholding the positive image our customers have of our company. As a Logistics Coordinator, you will be held accountable for providing unparalleled support to our customers and building meaningful relationships that cultivate long-lasting customer loyalty.

Your responsibilities include (but are not limited to):

• Supporting our current international customer base by answering customer’s telephone/fax/email inquiries, quoting from A-Z concerning their shipments
• Tracking shipments from multiple points of origin to final destinations
• Coordinating, organizing, and tracking imports and exports; managing documentation and ensuring correct procedures are being followed
• Adhering to procedures and productivity standards
• Completing shipment accounting activities in an accurate and timely manner by issuing invoices and posting payments
• Maintaining and building rapport through constant correspondence with customers, vendors, carriers, and other offices through telephone/e-mail
• Creating, maintaining, and issuing reports and shipping documents
• Providing customers with the best transportation solutions by quoting rates and scheduling shipments for delivery
• Receiving and updating shipment information including pre-alerts and issuing documents.
• Troubleshooting, resolving, and documenting problems and services issues and maintaining operational systems
• Providing support to fellow associates, supervisors, and department managers as necessary

Qualifications Desired:

• 1 years’ experience in a customer service-oriented position- internship and retail experience accepted
• Problem-solving and analytical abilities to identify and solve problems that may or may not be resolved by standardized procedures
• Proficiency with computer applications such as Microsoft Office Suite
• Excellent verbal and communication skills