Logistics Manager manages all aspects of an organization's logistics management function to control, deliver, and distribute products and materials to the destination. Implements an overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Being a Logistics Manager oversees critical and related inventory, distribution, and transportation operations that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. Selects vendors and negotiates rates and service levels and monitors performance. Additionally, Logistics Manager ensures compliance with all regulations governing transportation of goods. Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost. Requires a bachelor's degree. Typically reports to a director. The Logistics Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Logistics Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Operations Manager is responsible for achieving the overall performance goals for productivity, cost, quality, of a dedicated-on site white glove home delivery service.
Primary Duties & Responsibilities
· Build and maintain effective working relationship with all levels of internal/external customers to ensure long-term and successful partnerships.
· Achieve customer metrics to ensure performance goals are successfully met, decrease incident rates, comply with Standard Operating Procedures (SOPs), etc.
· Interact daily with onsite clients to ensure understanding of existing and emerging customer needs.
· Develop and achieve agreed budget, revenue and profit (P&L) for site.
· Manage the development of associates through performance management process. Achieve improvements to their performance through coaching, mentoring and administering performance reviews.
· Ensure carriers are complying with the contractual terms identified in their Carrier Contract Agreement.
· Undertake efforts to help ensure that the relationship with the carriers is respected and maintained.
· Create and manage an effective labor plan to ensure proper staffing levels, manage attrition, control labor spend to include seasonal, full-time, part-time, temporary labor and overtime.
· Work closely with routing and dispatch team to coordinate effective home delivery routes.
· Manage, monitor daily loadout and dispatch processes for home delivery teams daily.
· Responsible for the recruitment and retention of Contract Carriers.
· Create an environment that fosters open and positive team communication by hosting team meetings, stand-ups, planning associate recognition events, individual meetings, and other related formal and informal methods of communication.
· Ensure customer and vendor contract requirements are administered and enforced.
· Enforce company safety standards and ensure the associates are complying with policies and procedures to reduce accidents and create a safe working environment.
Education/Experience
Skills/Abilities
Job Type: Full-time
Pay: $63,000.00 - $67,000.00 per year
Benefits:
Schedule:
Work Location: In person
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