Mail Server Administrator administers and maintains the organization's email system(s). Monitors server performance and mail routing. Being a Mail Server Administrator creates user accounts and maintains security levels on databases. Provides first-level telephone support and troubleshoots issues. Additionally, Mail Server Administrator monitors existing messaging infrastructure and server usage, ensuring proper working order. Provides recommendations and plans for improvements to e-mail network. May document internal policies or develop training for end-users. Requires a bachelor's degree. Typically reports to a manager. The Mail Server Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Mail Server Administrator typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
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Candidate must be able to lift up 20 / lbs.
Report daily to the Boston office with an attention to detail.
This position is responsible for the effective operation of the main mail distribution centres for head office and main locations located across Canada.
This position is also responsible for accurately and efficiently managing all outgoing Advisor mail for the Canadian Division Mail Services operation.
They will ensure service standards are met or exceeded. Provide the accurate distribution of Advisor mail directly to Advisors and to all Canadian Division Resource Centres across Canada.
Ensure quality customer service and support to the Advisors through the business unit initiatives and production. This position must have an understanding of the Canadian Division business and distribution channels.
Service levels determined by the Business Units requirements and standards drive the deadlines that must be met. The incumbent will receive, open (as applicable, sort and deliver all incoming mail, output and courier to the various business units within Canadian Division as well as prepare, sort and ship all outgoing mail and couriers.
The incumbent is responsible for the final processing of all troubleshooting mail, which involves a higher level of knowledge and skill as well as processing inbound bulk mail, stats and daily workflow.
The incumbent will also be responsible for training all new staff within the mailroom. Job Requirements (Knowledge / Skills / Competencies) : - Strong, multi-tasking, organizational and prioritizing skills for a high volume, deadline driven environment.
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