JOB SUMMARY
The Care Coordinator, under the supervision of the Child & Family Specialist, is responsible for providing family-focused care coordination to the minor children of pregnant and parenting women who use substances engaged in Outpatient & Community-Based Services. The Care Coordinator performs a wide range of tasks to assist families engaged in Family Focused Recovery’s Outpatient & Community-Based Service.
This individual will support the opening of Family Focused Recovery’s Residential Center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Support the Assistant Vice President of Integrated & Behavioral Health in the successful completion of the Implementation and Evaluation Phases of the Regional Partnership Grant (RPG), including adherence to RPG Research requirements.
- Work closely with the FFR team to ensure the provision of team-based care for all persons served is high quality, efficient, and in compliance with all accreditation and funding source requirements.
- Conduct outreach activities in the community to stakeholders and potential persons served about VOASELA’s services and FFR Program offerings.
- Complete screening of persons referred to FFR to confirm eligibility. Provide referrals as needed to persons ineligible for FFR. Conduct admission with persons eligible for FFR per established workflow.
- Conduct global needs assessment and plan with persons served to guide the delivery of care coordination. Provide care coordination to persons served:
- Coordinate care for persons served to ensure holistic needs are met in accordance with grant requirements.
- Obtain medical, dental, and school records as needed to ensure efficient coordination of care.
- Assist parents in the creation of plans of safe care as needed to mitigate the risk of out-of-home placement of minor children as appropriate.
- Transport and/or accompany persons served to community-based settings to assist them in accessing needed resources and/or practicing newly acquired skills.
- Support persons served with de-escalation and crisis management in collaboration with the Child & Family Specialist.
- In collaboration with the FFR team, facilitate the development of the NOPRC Model.
- Record accurate information on each person served in VOASELA’s Electronic Health System in a timely manner.
- Complete Medicaid Applications with persons served and community members in compliance with all Louisiana Department of Health requirements of a Medicaid Application Center
ADDITIONAL DUTIES AND RESPONSIBILITIES (Non-essential)
- Assists VOASELA and FFR staff in creating and maintaining a recovery-oriented environment.
- Provides support to all FFR program activities, including Child Watch.
- Performs other duties as assigned.
SUPERVISORY DUTIES:
None
KNOWLEDGE, SKILLS AND ABILITIES
This position requires knowledge, skills and abilities equivalent to:
- Master’s Degree in social work or counseling and current Louisiana licensure as a Licensed Master Social Worker (LMSW) or Provisionally Licensed Professional Counselor (PLPC) OR lived experience with a substance use disorder diagnosis with at least 12 months (24-36 months or more preferred) of continuous demonstrated recovery.
- At least 2 years of experience working with children and adolescents.
- At least 1 year of experience working with women experiencing substance use disorders.
- Familiarity with trauma-informed and culturally sensitive practices. Dedication to the creation of a racially equitable continuum of care for pregnant and parenting women who use substances and their children.
- High school diploma or general equivalency diploma (GED) required.
- Excellent verbal and written communication skills.
- Advanced computer skills.
- Expertise within Electronic Health Systems.
- Ability to interact with staff at all levels in a respectful manner, remaining flexible, proactive, and task-oriented.
- Problem-solving ability, attention to detail, accuracy, flexibility, reliability, and prioritizing skills.
- Must be able to maintain confidentiality per HIPAA and CFR 42 Part 2.
- This position provides services in office and in community settings.
- This position transports persons served frequently using personal or agency vehicle.
SPECIAL REQUIREMENTS
Required:
- Current driver’s license issued by state of residence
- Current Vehicle Inspection decal
- Current vehicle insurance
- Current vehicle registration in state of residence
- Satisfactory Motor Vehicle Report
- Must be able to pass a criminal history investigation (not all convictions will exclude candidates from being hired).
- Must successfully pass pre-employment drug screening.
- Must complete TB screening and testing on an annual basis.
- Must be able to main CPR certification.
WORKING CONDITIONS
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Works in normal office environment interacting with staff, candidates, and outside vendors. May be subjected to multiple interruptions throughout the workday.
- While performing the duties of this job the employee is frequently required to sit, stand, walk, use hands to finger, handle, or feel and talk or hear, or carry light training materials and/or equipment.
- Travels to other locations in personal or agency vehicle frequently in the performance of duties and responsibilities.
- The employee is occasionally required to lift up to 25 pounds when preparing/transferring training materials and equipment.
- Visual acuity necessary to operate computers, audiovisual and other digital equipment.
DISCLAIMER STATEMENT
The above is intended to describe content of and requirements of the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. VOASELA, Inc. reserves the right to change, add or delete at any time from this job description to meet the needs of the organization.
EOE/M/F/D/V