Manager, Program Management jobs in Phoenix, AZ

Job Title:

Location:

What you'll do:

What we are looking for:

Responsibilities:

• Support leadership in the execution and enhancement of second line of defense Enterprise and Operational Risk Programs, including Controls Testing and Issue Management.
• Oversee and guide a team of risk professionals towards achievement of the firms Risk Management goals within the areas of Controls Testing and Issue Management.

• Champion a strong risk culture for the company via elevating the risk knowledge base of associates and leaders by deploying risk management best practices across the organization.
• Assist in the execution of the Bank's Operational Risk Management (ORM) Framework.
• Contribute to various enterprise risk management initiatives, produce high quality deliverables including procedure documents, reports, and presentations for all levels of management.
• Collaborate across work streams and support cross-functions for ERM/ORM program enhancements.
• Train, develop and grade performance of employees under their hierarchy.

• A demonstrated history of Controls Testing along with Risk and Control Self Assessments within areas such as information technology, general banking operations including deposit operations, loan administration, treasury management and/or other commercial and consumer banking products and services.
• Experience in write up and remediation of issues within an established issue management framework.
• Self-motivated, self-directed and the proven ability to manage a team of individuals to drive toward organizational goals and deadlines.
• Advanced knowledge of risk management principals and/or regulatory compliance requirements.
• Strong organizational, analytical, critical thinking and problem-solving skills.
• Ability to deal with ambiguity and navigate through complex situations.
• Relevant industry and professional experience across one or more of the three lines of defense.
• Strong verbal and written communication skills for internal and external audiences.

Qualifications:

• Bachelor's Degree in Business, Accounting, Finance, Computer Science, or related field
• 5 years of experience in Operations Management, Audit, Risk Management, or related field
• Ability to effectively manage multiple deliverables and be able to identify and implement process improvements.
• Knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
• Knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Ability to be flexible and manage various projects and competing priorities.
• Strong communication skills, oral and written, ability to interact with all levels of management.
• Strong Excel, PowerPoint, and Visio skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation