Marketing Communication Manager jobs in Maryland
Marketing Communication Manager manages the implementation of the marketing communications strategy and programs, including advertising, branding, product promotion, and regulatory matters. Designs, develops, and distributes consistent themes, messaging, and branding throughout all communication touch points. Being a Marketing Communication Manager understands products, customers, and industry and develops focused communications in collaboration with organizational stakeholders across functions. Oversees efficient processes for the regulatory review and approval of communication materials. Additionally, Marketing Communication Manager explores and adopts new channels, methods, and platforms to optimize marketing communications. May oversee the planning and execution of trade shows and conferences to showcase products and amplify messaging. Develops the internal and external resources required for communication program delivery. Requires a bachelor's degree. Typically reports to a director. The Marketing Communication Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Marketing Communication Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Marketing Communication Manager jobs
Manager, Patient Access and Communication
- AllerVie Health
-
Frederick, MD
FULL_TIME
-
At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions. From our physician and clinical roles to our administrative and operational support roles and everything in between — we change lives for the better — giving people their lives, health, and vitality back in real, tangible ways. We live every day on mission and wake up excited to tackle new challenges and provide people with health solutions.When you join AllerVie, you join a crucial workforce that provides meaningful care and service to our allergy patients. We value the knowledge and experience you bring to AllerVie and we reward your efforts and dedication with a competitive compensation and benefits offering that allow you to offer your best to our patients. These benefits include the following for full-time employees (scheduled 30 hours weekly):
- Eligible for benefits the first of the following month after date of hire
- (3) major medical plan offerings
- Dental and vision plan offerings
- Supplemental benefit offerings: accident, critical illness, hospital indemnity, short-term and long-term disability, supplemental life insurance, flexible spending and dependent care spending plans
- Company paid benefits: $50K basic life and AD&D insurance, Teladoc plan for employee and dependents at no cost, Employee Assistance Program to include work/life balance resources and counseling
- 401k Plan with VOYA after 6 months of AllerVie employment. Company match of 100% of the first 3% of employee contributions. 50% for the next 2% of employee contributions.
- Generous paid time off that increases with years of service
- Paid holidays
Job Summary:The Manager, Patient Access and Communication will provide direct supervision and oversight of ourinternal call center functions, both inbound and outbound programs as well as key patientcommunication programs and initiatives as well as other operational support needs as assigned.Reporting to the Vice President, Operations the Manager, Patient Access and Communication willdevelop and lead a team for the coordination and execution of associate training, implementation, and standardization across markets.This position works closely with market Managers, practice administrators and other key stakeholders to collaboratively ensure patients, external providers, payer representatives and others can easily communicate with our organization inclusive of having a means to access to communication avenues to our providers and clinical locations.This position will also have primary accountability for ensuring patient access, communication between patients as well as other key entities who need to communicate with our locations and in supporting the outbound communication program and in ensuring that Complete Health processes, protocols and standards throughout all practices are met while ensuring support of a value-based care practice model.Essential Duties and Responsibilities:- The Manager, Patient Access and Communication will work closely with market leadership,
practice administrators and other key stakeholders to develop and manage a patient access andcommunication strategy.- Lead and support development of both inbound and outbound call center agent teams, including
determining results by planning, monitoring, and appraising job results and coaching/developingand performance managing employees.- Establish best practice workflow strategies to be utilized
- Ensures operations, administrative integration and coordination of systems and service
initiatives- Support the mission of the organization through the identification of opportunities to provide
education activities- Knowledge of and ability to implement applicable call center key performance indicators,
benchmarks and service level standards- Ensuring agents act as a patient advocates
- Excellent knowledge and understanding of integrated phone call systems and electronic health
records- Excellent knowledge of patient access and call center models, scheduling platforms and vendor
systems- Maintains compliance with internal policies and external regulatory guidelines, such as HIPAA
Perform other related duties incidental to the work described herein.- Assist with the integration and onboarding of new call center agents
- Manage external call center vendors to support operations
- Manage project plan for all call center projects. Provide effective and timely communication to
the key stakeholders as to the status of integration.- Interface diplomatically with internal and external individuals to expedite services and facilitate
requests. Cultivate collaborative relationships.- Ensures that appropriate resources and/or training materials are available to support associate
onboarding implementation of Complete Health workflows and processes- Develop and support training modules and programs for all platforms and systems, various
EMRs, Phone System, Call System, and other systems as identified or assigned.- Develop and support best practice workflows
- Provide annual associate skills assessment audits as well as practice regulatory quality and
compliance audits.Requirements- Bachelor's Degree
- Minimum five (5) years’ experience in senior level health care call center leadership experience
- Excellent verbal and written communication skills. Meticulous and skilled at documenting
- Detailed and organizational skills, strong analytical and troubleshooting skills, results oriented,
exceptional resolution approach, and ability to assess and conduct root-cause analysis.- Experience training end users
- Excellent knowledge of call center phone systems
- Software development scope/specification documentation
- Knowledge of product development and product lifecycles
- Ability to learn quickly and work with best practices
- Excellent knowledge and understanding of EHRs and Physician Billing Systems
- Knowledge of the Commercial, Medicare, HMO, and PPO Programs particularly as it relates to
CPT procedures and ICD-10 diagnostic coding and billing preferred, but not required- Knowledge of, and Systems of Key Performance Indicators (KPI), and performance dashboards
and benchmarks.Knowledge/Skills/Abilities:- Provides expertise to customers and colleagues regarding systems functionality, operational
workflows, and supporting clinical process implementation- Documents current and future state workflows and recommends workflow changes and designs
solutions to support operational requirements.- Leads patient access and communication projects with a knowledge base of inbound and
outbound call center objectives- Leads and collaborates with key stakeholders in the development of call center programs and
initiatives and knowledge-based materials and indirect staff training prior to launch initiatives- Works with internal stakeholders to implement communication pathways. Create education for
internal operations teams and monitor adoption of practices- Develops training materials and documents to support processes.
- Leverages data to improve processes and deepen practice operations and clinical document
integrations. - 1 Day Ago
Health Communication Manager
- Datawize Technologies LLC
-
Bethesda, MD
CONTRACTOR
- Overall Position Summary and Objectives Under this task order, the contractor will independently provide support services to satisfy the overall operational objectives of the National Heart, Lung, and...
- 9 Days Ago
Junior Health Communication Manager
- GAP Solutions, Inc.
-
Bethesda, MD
FULL_TIME
- Provide services as a Junior Health Communication Manager in support of the overall functions of the Advanced Research Projects Agency for Health (ARPAH) within the National Institutes of Health (NIH)...
- 12 Days Ago
Integrated Project Manager
- Marriner Marketing
-
Columbia, MD
FULL_TIME
- The Integrated Project Manager must successfully manage and guide integrated campaigns through the Agency. The IPM must consistently deliver high-quality, profitable work through process and resource ...
- 6 Days Ago
Communication
- Chrome Solutions
-
Columbia, MD
FULL_TIME
- As a Communications Representative, you will contribute to one of our most important company initiatives : client representation and branding. You will cross-train and work with individuals in multipl...
- 1 Day Ago
Communication & Marketing Liaison-(Technical Services Support Specialist I)-County Administration
- Howard County Government
-
MD 21043, MD
FULL_TIME
- Howard CountyConveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan commu...
- 2 Days Ago
Marketing Communication Manager jobs at Popular Companies
Marketing & Communications Manager
- Good+Foundation
-
New York, NY
- To Apply: Please email your resume and cover letter to HR Manager, Eve Blane, eve@goodplusfoundation.org POSITION SUMMAR...
- 4/26/2024 12:00:00 AM
Marketing Communications Manager
- Serendipity Electronics
-
Huntington, NY
- Job Description Job Description Marketing position available. Huntington NY Bachelor's Degree: A requirement for the rol...
- 4/26/2024 12:00:00 AM
Marketing Communications Manager
- Advanced Technology Services
-
Peoria, IL
- Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are profession...
- 4/26/2024 12:00:00 AM
Marketing & Communications Manager
- Everson Museum Of Art
-
Syracuse, NY
- The Everson Museum of Art seeks a highly motivated, experienced, and detail-oriented Marketing and Communications Manage...
- 4/26/2024 12:00:00 AM
Marketing Communications Manager
- Jobility Talent Solutions (formerly Samiti Technology)
-
New York, NY
- **This position is W2 only. We are unable to work C2C nor provide sponsorships and referrals at this stage.** Responsibi...
- 4/25/2024 12:00:00 AM
Marketing Communications Manager
- Protective Industrial Products
-
Latham, NY
- Job Description Job Description Marketing Communications Manager - Latham, NY based PIP Global Safety (“PIP®”) is a lead...
- 4/24/2024 12:00:00 AM
Marketing Communications Manager
- Mindlance
-
North Palm Beach, FL
- Title: Project Management Lead Location: Juno Beach, FL Description: The Marketing and Communications Project Management...
- 4/22/2024 12:00:00 AM
Marketing Communications Manager
- Jobility Talent Solutions (formerly Samiti Technology)
-
New York, NY
- This position is W2 only. We are unable to work C2C nor provide sponsorships and referrals at this stage. Responsibiliti...
- 4/22/2024 12:00:00 AM
About Maryland
Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary.
Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Marketing Communication Manager jobs
$116,380 to $163,448
Most Popular Cities in Maryland for Marketing Communication Manager Jobs
What does a Marketing Communication Manager do?
Marketing Communication Manager in Passaic, NJ
This includes planning for and executing integrated marketing tactics – both traditional and digital, both paid and earned – to help ensure audience engagement and ROI.
January 28, 2020
Marketing Communication Manager in Appleton, WI
Marketing communications specialists mainly help to craft promotional materials like brochures, press releases, emails, and other media outreach programs.
February 05, 2020
Marketing Communication Manager in Gainesville, FL
The Marketing Communications Manager at Straumann Group is responsible for collaboratively creating and tactically executing the integrated marketing communications strategy for the North America in alignment with the Straumann, Neodent and Medentika brands.
February 14, 2020