Marketing Communications Specialist jobs in Fort Smith, AR

Position requires availability Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.

Position is located at 5000 Rogers Ave, Ft Smith, AR, 72903.

Preferred Qualifications - Previous experience with Providing Professional Presentations and Managing Detailed Projects.

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits .

SUMMARY: The Marketing Specialist provides assistance to the community banks and/or assigned lines of business in all aspects of marketing, promotions, advertising bank services, events, and reports. Based on analysis, the incumbent recommends marketing objectives and goals for assigned area. The incumbent ensures that necessary materials and advertisements are purchased and available when needed. The incumbent must have a good understanding of all departments and products of the bank.

We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Support the Community Reinvestment Act (CRA) efforts of the market by supporting the Marketing Manager in identifying opportunities, helping with events and documenting the CRA qualifications for local organizations that are reported to Bank Group Compliance.

2. Analyze market sectors and develop strategies that are consistent with the Arvest Brand. Each strategy should be consistent with the goal of increasing households, services per household, and market share. May oversee budget designated for this sector. Collect information for all assigned sectors for various reports, including board report.

3. Support community bank management by reviewing and responding to contribution and sponsorship requests for the assigned area. May also work with the local community to secure affinity debit card affiliations including contracts and card set up.

4. Manage multiple projects and deadlines. Organize and conduct events such as cookouts, sports suites, financial literacy, seminars, fundraisers and sales rallies as needed. Tasks may include securing a venue, obtaining Compliance approval, requesting marketing materials, recruiting volunteers, and managing event budget. Work with local vendors such as media and printing. Coordinate the local bank efforts in bank-wide promotions such as Million Meals and We Love Teachers. May also manage local market Max or community page.

5. Support the Marketing Manager in the oversight of the marketing budget by reviewing and researching monthly financial reports. This may include coding and submission of invoices, as well as setting up new vendors. May direct autonomous/community bank budgets, as directed by Marketing Manager.

6. Gather information for press releases and social media such as target audience, message and photos as needed for a job request and complete request in WorkFront software. Collect bios and schedule photos for associate and submit request for associate press releases through WorkFront. May write press releases for other needs, which may be in conjunction with a public relations firm. Ensure that all associate photos used for advertising meet the Arvest Photography Guidelines. Collect and file media releases for associates and non-associate/children in S drive as assigned.

7. Order and distribute print materials for branches and lines of business. Request marketing materials through WorkFront system, such as Promotional Marketing Kits (PMKs), items from Advertising Catalog or custom requests. Manage the branch digital advertising for marquees and lobby screens, as well as the phone hold messaging. Order brochures and various other items through purchasing system (Connect/Lawson) or local vendors as needed.

8. Ensure that compliance requirements are achieved for all marketing materials including materials produced in Centralized Advertising and locally. Complete Compliance Only review of locally produced ads in WorkFront. Ensure that all marketing materials are tracked for compliance market methodology.

9. Manage and oversee premium items. This will include purchasing, inventory control and distribution of items.

10. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.

• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.

• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.

• Foster and promote the proper company image at all times.

SUPERVISORY RESPONSIBILITIES:

May directly supervise 1 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Associates degree in business communications, marketing or related field or equivalent experience or military experience required. Relevant military experience is considered for veterans and transitioning service members.

• 2 years’ experience in marketing, communications or public relations required.

• Banking experience preferred. Arvest experience preferred.

• Knowledge of the basic regulatory consumer compliance and basic banking practices and procedures preferred.

• Certified Financial Marketing Professional (CFMP) designation through American Bankers Association Institute of Certified Bankers preferred.

OTHER SKILLS AND ABILITIES:

· Must be able to arrive at work on time, work on site and have regular work attendance

• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style

• Must be able to provide cordial customer service regardless of customer personality, presence or communication style

• Must be able to perform several tasks at once

• Must be able to work in a stressful atmosphere

• Must be able to rotate job tasks

• Must be able to greet others cordially

• Must be able to coordinate multiple and changing priorities

• Must be able to verbally communicate with all other associates

• Must be able to operate telephone, scanner, copier and FAX machines

• Must be able to occasionally work outside of normal business hours.

• Must be able to move from department, division, or bank to department, division, or bank to attend meetings

• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Grade 14

Pay Range: $49680 - $58995 per year