Marketing Technology Manager jobs in Manchester, NH

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Just Flow Events & Marketing is seeking a full-time Account Manager at our Manchester, New Hampshire office. Primary duties are to develop relationships with existing accounts to ensure ongoing client satisfaction and execution of marketing, communications, and event deliverables. This position is not remote nor hybrid.

Key Responsibilities:

The Account Manager position is the first point of contact for existing clients to build trust and maintain a positive relationship between our firm and their designated representatives. This person will consistently foster and develop relationships with assigned clients by striving to understand their business and strategic goals and then identifying services and products to fulfill these needs. This includes providing recommendations and suggestions to reinforce the client’s brand, expanding existing project scopes or deliverables, and providing analysis of deliverables to demonstrate continuous improvement. As such, the Account Manager will play an instrumental role in designing, launching and managing ongoing campaigns as well as collaborating with sales to identify and grow opportunities related to these campaigns. Additionally, the Account Manager may visit client locations periodically to ensure client satisfaction and promote an ongoing relationship.

For active projects and deliverables, the Account Manager will ensure that the services and projects received by each client represent the highest quality and value, meet or exceed the client’s needs, and remain within their budget. This will require the Account Manager to serve as a liaison between cross-functional internal resources within the company to manage projects and maintain the expected positive customer experience. Daily, the Account Manager will manage all inbound inquiries and requests from assigned clients, handle presented complaints or concerns and solve problems to find solutions to any and all issues.

Our agency is a highly collaborative environment and this position reports to the CEO & President. As such, the right candidate must be able to work independently and as part of a team, manage multiple projects simultaneously, have excellent verbal and written communication skills, instinctive problem-solving abilities, and exceptional attention to detail. As a small agency, everyone wears many hats on any given day so enthusiasm and flexibility to tackle new tasks and expand one’s repertoire is also a part of this position. For this reason, the Account Manager may also support the assigned team resources as needed to accommodate pipeline changes and capacity needs.

Skills & Requirements:

The Account Manager position should bring 2-4 years of business experience in a professional setting with particular interest in successful agency experience. Proven experience with interpersonal communications with external clients and successful management of project and campaign details are also required. Experience with both Windows and Apple operating systems as well as working understanding of marketing principles and techniques for social media, websites, public relations, email marketing, and graphic design.

Advanced skills in Microsoft Office, a strong desire to learn new tools, such as SocialPilot and Canva, and pursue general professional development. The ability to work in a fast-paced environment, successfully manage multiple deliverables and timelines and track time and budget for projects while keeping a positive attitude and sense of humor are a must. Knowledge and understanding of basic design principles or a natural eye for attractive design is a plus, photography or videography experience strongly preferred.

Bachelor’s degree in marketing, communications, public relations or related discipline required.

To Apply:

Please send resume, cover letter and salary requirements to apply@justflownh.com. A link to your portfolio or links to examples of your experience are strongly encouraged.

Why Join Just Flow Events & Marketing?

Interested in joining a forward-thinking, collaborative and versatile event planning and marketing firm? Look no further than Just Flow Events & Marketing.

Located in downtown Manchester, New Hampshire, Just Flow Events & Marketing is a fast-paced boutique agency who always goes above and beyond for our loyal clients. The agency has won thirteen New Hampshire Best of Business (BOB) awards in six consecutive years, which is a testament to the quality of work and industry reputation. Just Flow Events & Marketing provides a wide variety of quality services, including event conception and production, corporate branding and communications, marketing and advertising, graphic design and brand asset management, website development and management, social media management and monitoring, and so much more. Our team is always willing to take the next step to help position our clients beyond their expectations by solving any problem thrown our way with creative and knowledgeable solutions. With an unwavering focus on the quality of our output, we ensure client satisfaction in everything we do.

Our tight-knit team is small but feisty, delivering quality services to our clients in a fast-paced environment. We strive to foster an atmosphere that showcases the diverse and unique skillsets of our teammates while keeping constant open communication. Together, we expect nothing less than the best in all we do and seek individuals who are go-getters, proactive thinkers, hard-workers and problem solvers.

As a small business, we provide unique ways to reward our team members. We offer a generous paid time off policy, paid holiday schedule, medical and dental benefits, short-term and long-term disability and life insurance, 401(k) with company match, and continuously find ways to demonstrate the value each person brings to the team. From bi-annual company celebrations and creative summer hours to daily office snacks and Free Food Fridays, we introduce new perks frequently and unexpectedly to reward a job well done!

We are always looking for awesome additions to our team. If you think you are a good fit and are up for a challenging position, we would love to hear from you!

Compensation will be determined based on experience and qualifications.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Account Management: 2 years (Required)

Ability to Commute:

• Manchester, NH 03101 (Required)

Work Location: In person