Media Relations Manager develops and implements policies and procedures for the relations between the media and the organization. Works to expand understanding of the organization's business, performance, and strategy. Being a Media Relations Manager prepares summaries of media activity for senior management. May serve as the company's spokesperson. Additionally, Media Relations Manager requires a bachelor's degree. Typically reports to a head of a unit/department. The Media Relations Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Media Relations Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
.Summary:
Our largest Hyperscale clients in the BENELUX region are Edgeconnex, Microsoft NTT, and Equinix. These clients have a number of UPS, DC and thermal systems under contract with Vertiv. The position requires you to support the management of these contracts. As the CRM Technician you will assist with the ownership of all aspects of service delivery, as defined by the Customer SLA and Contract documentation across the customer base. The delivery of service by sub contractor’s field resources will be your responsibility. You will encourage and promote Service excellence. This role is to drive first class customer service, provide enhanced productivity of scheduling, and to allow the Hyperscale CSM time to focus on developing these contracts and relationships.
Duties & Responsibilities:
Planning Responsibilities
Client Contracts
Service Delivery Assistance
Additional Responsibilities
Forecasting (Monthly / Annual)
QBR Reports
ALCM Reports
Interactions:
Hyperscale CSM, NTT, Edgeconnex, Microsoft, Equinix,DLR, Key Accounts Controller, BNL Service Ops Manager, Multiple Sub contract Service Providers, CRM Controllers. BNL Planning team. Local Technical managers.
Knowledge, Skills and Abilities:
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0 Media Relations Manager jobs found in Maskell, NE area