Participate in community resident prospecting events inclusive of helping to register prospective new residents, conducting tours, and answering questions about community activities and amenities.
January 09, 2021
Develop relationships with community leaders, physicians, pharmacists, nursing homes, senior centers and industry colleagues.
February 15, 2021
Provide feedback and escalations to senior management regarding necessary member care or coverage issues.
February 20, 2021
Handle/diffuse escalated call situations from members/participants.
March 06, 2021
Demonstrates adequate/accurate typing speed while talking to the customer.
March 27, 2021