Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Tech Support Representative
Gibson Connect has a full-time Tech Support Representative position now open for our Trenton Member Service Center located at 1207A S. College St., Trenton, TN.
The position schedules and confirms service appointments, resolves technical and non-technical customer problems/complaints, provides technical support for customers and employees, and coordinates setup and transfer of new telephone service to Gibson Connect.
The shift for this position is eight hours per day, Tuesday through Saturday, 11:00 AM to 7:30 PM (including holidays). Employee must respond immediately to 24-hour call-out and work overtime as needed, including weekends, nights, and holidays.
Qualified applicants must have:
Equal opportunity employer
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0 Membership Director jobs found in Germantown, TN area