Membership Director oversees an association or member organization's strategic goal-setting, implementation, and service operations to expand membership and deliver member satisfaction. Develops programs and initiatives to engage current members and recruit new ones. Being a Membership Director establishes service operational standards and policies to deliver efficient services to members. Implements web or social media processes to promote the organization and distribute membership information to prospective members. Additionally, Membership Director uses data-driven analysis, tools, and reports to measure member satisfaction and retention and to optimize services. Typically requires a bachelor's degree. Typically reports to senior management. The Membership Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Membership Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Survival Flight is currently accepting resumes for the Membership Coordinator position located in Batesville, Arkansas. The Membership Coordinator will be responsible for all aspects of membership, from serving as a point of contact for membership-related questions, as needed to organize membership events, working closely with the Director of Marketing to implement and meet memberships goals, supervising membership managers across the organization to drive membership growth throughout all phases of the membership lifecycle, and providing a vital, high-quality customer service program to all Survival Flight clientele. The Membership Coordinator will also be responsible for maintaining accurate membership records, tracking membership figures, and coordinating with the accounting department regarding the payment and processing of membership fees. The Membership Coordinator must be very organized with attention to detail, can work independently, and does not require direct supervision to complete the job responsibilities.
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JOB TYPE: Full-time
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Survival Flight is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Survival Flight is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Survival Flight are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental, sexual orientation, past or present military service, genetic information, or any other status protected by the laws or regulations in the states in which we operate. Survival Flight will not tolerate discrimination or harassment of any kind.
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