Merchant Chargeback Analyst jobs in Salisbury, NC

Merchant Chargeback Analyst is responsible for investigating and reversing credit card charges disputed by the account holder. Processes refunds to the merchant or cardholder; Tracks chargebacks and refers fraudulent activity to the appropriate department. Being a Merchant Chargeback Analyst may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Chargeback Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Merchant Chargeback Analyst typically requires 0-2 years of related experience. (Copyright 2025 Salary.com)

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Installation Merchant
  • Lowes
  • Mooresville, NC FULL_TIME
  • Your Impact

    The National Installation Merchant is responsible for all aspects of daily business within their assigned labor categories.  This position has direct responsibility for achieving the sales, margin, expense and customer quality goals for all Lowe's installation categories.  This role will have buying responsibility for their assigned labor categories.  The National Installation Merchant will innovatively solve for customer needs and quality of service, partner to grow the product merchant's market share, capitalize on business, labor and product promotional opportunities, improve on customer satisfaction and labor productivity.  The National Installation Merchant will manage their assigned labor categories within the direction and objectives set forth by the Senior Installation Merchant. Additionally, the position is accountable to ensure competitive pricing, sufficient labor capacity to support sales demand, sufficient demand to achieve sales targets and that programs are aligned to support the Strategic Goals of the product Merchant.  This includes all market channels such as in store, online, in the home, contact centers and through third parties.  The National Installation Merchant may have a team of direct reports ranging from 1 to 3 associates with responsibility for making hiring decisions including hiring and terminations, performance management and coaching.

    What You Will Do

    Responsible for the P&L performance of their assigned labor category and has buying responsibility.

    Responsible to create, define and execute for their category national installation programs for all sales channels including in-store, online, contact centers and in-home.

    Partners with Senior Installation Merchant and others to create direction and strategy for assigned labor programs that exceed customer expectations and meets Product Line Review objectives.

    Partners with Senior Installation Merchant and others to create demand and capacity strategies that achieve both the sales, operational and customer satisfaction targets for the category.

    Leads National provider selection, qualification, pricing and mgmt while partnering with service operations, store operations and any other affected party. Negotiates cost and sets retail pricing for the category and conducts provider line reviews.

    Translates strategy into actionable tactics that meet or exceed objectives including sales, gross margin, and customer satisfaction rates. Identifies gaps in performance and leads efforts to improve.

    Ensures programs meet key metrics including quality, customer, financial and operational targets.

    Maintains an effective day to day relationship with product merchandising including Merchants, Sr Merchants, DMM and MVPs, vendors, services and store operations.

    Creates and maintains vendor relationships, makes labor buying decisions for the category and negotiates terms with vendors to drive vendor selection, pricing and performance.

    Makes hiring decisions including hiring and terminations. Manages performance and provides coaching to direct reports as needed.

    Required Qualifications

    Bachelor's Degree Business, Finance, or other related fields of study

    5 years Experience with managing national and regional supplier and manage sales typically more than $400M. Experience leading a business (financial, people, operational, process, digital, technology, etc

    3 years Merchandising/Installation Services/Store Operations

    3 years Installation Services execution, Product Merchandising

    Preferred Qualifications

    Master's Degree MBA or equivalent work experience

    3 years Experience in merchandising/store operations

    About Lowe’s 


    Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com

    Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

  • 5 Days Ago

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Cyber Security Specialist
  • The Computer Merchant, LTD.
  • Scotts, NC FULL_TIME
  • JOB TITLE; CYBER THREAT ANALYSTLOCATION : MORRISSVILLE, NC (REMOTE AUTHORIZED)RATE RANGE : 36.00-40.00 PER HOURJOB# : 47894-1REQUIRED SKILLS;Identify and develop threat signatures from all available s...
  • 3 Days Ago

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Merchant - Building Materials
  • Lowe's
  • Mooresville, NC FULL_TIME
  • Your Impact Merchants are responsible for all aspects of daily business within their assigned product assortments. This role will have financial accountability, including P&L and buying responsibility...
  • 22 Days Ago

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Merchant - Live Goods
  • Lowe's
  • Mooresville, NC FULL_TIME
  • Your Impact Merchants are responsible for all aspects of daily business within their assigned product assortments. This role will have financial accountability, including P&L and buying responsibility...
  • 1 Month Ago

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Merchant - Building Materials
  • Lowes
  • Mooresville, NC FULL_TIME
  • Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below...
  • 10 Days Ago

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Associate Merchant, Omni - Flooring
  • Lowes
  • Mooresville, NC FULL_TIME
  • Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below...
  • 11 Days Ago

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0 Merchant Chargeback Analyst jobs found in Salisbury, NC area

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Director of Accounting
  • Hexagon Agility
  • Salisbury, NC
  • Job Description Job Description Hexagon Agility is a leading global provider of clean fuel solutions for commercial vehi...
  • 1/16/2025 12:00:00 AM

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Financial Representative
  • Modern Woodmen of America
  • Kannapolis, NC
  • Modern Woodmen Fraternal Financial and MWA Financial Services. A Great Place to Work-Certified™ Region. As a fraternal b...
  • 1/15/2025 12:00:00 AM

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Financial Representative
  • The Western and Southern Life Insurance Company
  • Statesville, NC
  • Explore Your Future at Western & Southern Life Do you have a desire to be part of a team of talented people who are driv...
  • 1/15/2025 12:00:00 AM

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Financial Representative
  • Modern Woodmen of America
  • Statesville, NC
  • Modern Woodmen Fraternal Financial and MWA Financial Services. A Great Place to Work-Certified™ Region. As a fraternal b...
  • 1/15/2025 12:00:00 AM

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Financial Advisor
  • Cetera Investment Services LLC
  • Lexington, NC
  • Cetera Investment Services is looking for a motivated individual to fill the role of a Financial Advisor for F.N.B Inves...
  • 1/14/2025 12:00:00 AM

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Financial Representative
  • The Western and Southern Life Insurance Company
  • Concord, NC
  • Explore Your Future at Western & Southern Life Do you have a desire to be part of a team of talented people who are driv...
  • 1/14/2025 12:00:00 AM

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Insurance and Financial Services Account Representative
  • Brandon Shepherd Insurance Agency Inc
  • Mocksville, NC
  • Job Description Job Description Looking for motivated individuals who want to have unlimited earning potential while ser...
  • 1/14/2025 12:00:00 AM

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Finance Manager
  • GXO Logistics
  • Statesville, NC
  • Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the...
  • 12/7/2024 12:00:00 AM

Salisbury (/ˈsɔːlzbəri/ SAWLZ-bər-ee) is a city in the Piedmont of North Carolina; it is the county seat of Rowan County. Located 44 miles northeast of Charlotte and within its metropolitan area, the town has attracted a growing population. This was 33,663 in the 2010 Census (growing 27.8% from the Census in 2000). Founded in 1753, Salisbury is noted for its historic preservation, with five Local Historic Districts and ten National Register Historic Districts. Salisbury is the home to North Carolina soft drink, Cheerwine, regional supermarket, Food Lion and Rack Room Shoes. It is one of two ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Merchant Chargeback Analyst jobs
$35,868 to $43,494
Salisbury, North Carolina area prices
were up 1.5% from a year ago