Merchant Chargeback Analyst jobs in Windham, ME

MaineHealth is the largest integrated healthcare delivery system and largest private employer in Northern New England. MaineHealth is the primary provider of a wide range of acute, ambulatory and post-acute health care services to more than 1 million residents across communities in Maine and New Hampshire, and the strategy team is focused on supporting the organizational transformation that will allow MaineHealth to realize its vision of working together so our communities are the healthiest in America. 

About the Business Analyst Role

This position supports system-wide initiatives designed to advance MaineHealth's strategic goals through a focus on long-term enterprise strategy, key organization partnerships and affiliations, and growth investments. This position will provide the analytical, research, business planning, operations and project management support on a range of projects related to the referenced areas of strategic focus, and other key initiatives as needed. Working collaboratively with partners within and outside of the system, the role will assist with research on healthcare services, complex data analysis, project management and creating compelling narratives aimed at enhancing the value of care delivered throughout MaineHealth.

About the Work Environment

The Strategy team works in a hybrid environment, defined by a mix of working at off-site meetings in our markets or with business partners; working in our corporate office in downtown Portland, Maine; working at-home; and working on-site with staff at our various sites of care. The ideal candidate will appreciate the opportunity to balance the convenience and efficiency that remote work offers for some tasks, with the importance of in-person relationship building with peers, our organization leaders, other stakeholders in our markets and with potential partners.

• Education: Bachelor's Degree required.
• License/Certifications: N/A
• Experience: 0-2 years’ experience in analytical, research, business planning, operations and project management functions.
• Excellent qualitative and quantitative analytical capabilities.
• Strong research, writing, and oral communication skills.
• Highly organized and demonstrated ability to manage multiple projects at once and within deadlines.
• Strong Microsoft Word, Excel and PowerPoint skills.
• Capability to prepare and deliver oral, written, quantitative, or graphical reports and presentations.
• Excellent teamwork skills and ability to further the work of groups while also able to work independently.
• Strong problem-solving and troubleshooting skills.
• Professional demeanor and ability to interact successfully with a wide range of stakeholders within and outside of the system, including senior leadership, system and hospital administrators, physician leaders, Trustees, and others.