Merchant Chargeback Manager manages and oversees the daily operations of a group of fraud analysts/investigators and/or chargeback analysts, either directly or through subordinate supervisors. Develops and implements fraud/chargeback policies and procedures in order to achieve an overall acceptable fraud rate on CNP transactions. Being a Merchant Chargeback Manager manages analysis of transactional records and databases to determine fraud trends and assist in the development of risk mitigation strategies. Possesses expert understanding of fraud related data, model schematics, systems and tools. Additionally, Merchant Chargeback Manager typically requires a bachelor's degree. Typically reports to a Director. The Merchant Chargeback Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Merchant Chargeback Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
You are responsible for building the unique Freddy's team morale that's behind every exceptional guest experience. You're also responsible for critical business operations such as scheduling, product ordering, cost monitoring and recruitment.
Requirements:
- Ability to stand and walk 10 hours/day
- Ability to continuously reach, bend, lift, carry and stoop
- Ability to freely access all areas of the restaurant
- Ability to move or handle items weighing 0-75lbs
- Ability to work varied hours/days to oversee store operations
- Hazards include, but not limited to cuts, slipping, tripping, falls and burns
Responsibilities:
- Teaches and practices Freddy's standards of quality, timeliness, and service
- Always leads by example, is vocal and prepared
- Organized, develops good time management skills
- Always willing to learn and be receptive to coaching and constructive criticism
- Situational leadership: expect the unexpected
- Most business done out of office on restaurant floor
- Holds a sense of urgency and intensity at all times
- Monitors staff, always coaching and refining
- Consistently loves HOSPITALITY in every instance
- Reduces waste, controls labor, improves efficiency
- Motivation of staff, always team building, generation building
- Cleanliness and maintenance of facility and equipment
- Maintains good vendor relations
Freddy's team members are attracted to the opportunity to deliver a unique mix of fun, fresh food and honest hospitality. Their skills are sharpened further by a robust Freducation training program and management team that shares the same goals and passions.
0 Merchant Chargeback Manager jobs found in Macon, GA area