Merchant Chargeback Manager jobs in Oklahoma

Merchant Sales Manager 

Oklahoma City, OK                                         

Onsite Position

BancFirst Tower, Downtown Oklahoma City

100 N. Broadway Avenue, Oklahoma City, OK  73102

Full Time

At BancFirst, we are a leading provider of innovative merchant services solutions, catering to businesses of all sizes. Our comprehensive suite of payment processing solutions and cutting-edge technology enables merchants to streamline their operations, enhance customer experiences, and drive revenue growth. We are committed to delivering exceptional service and value to our clients, and we are now seeking a dynamic Sales Manager to join our team.

POSITION SUMMARY

As the Sales Manager, you will be responsible for recruiting, leading and motivating a team of sales professionals, driving revenue growth, and building strong relationships with our valued clients. You will play a vital role in expanding our market presence, achieving our sales goals, managing and retaining our existing portfolio.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Hire, lead, mentor, and motivate a team of sales representatives, providing guidance and support to maximize their performance and achieve individual and team sales goals.

● Develop and execute strategic sales plans to drive revenue growth in the merchant services sector.

● Prospect and acquire new clients by leveraging your industry knowledge and network.

● Collaborate with BancFirst markets to generate referral opportunities, oversee the referral process, to include effective communication back to the managing banks and ensure successful service delivery and customer satisfaction.

● Stay updated on industry trends and competitor offerings to position our services effectively.

● Manage existing portfolio and analyze customer data & structure to perform ongoing management and retention of existing portfolio, while managing risk and quality of the portfolio.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS

● Minimum of five years of merchant service sales management or management in banking with a proven track record of success in sales leadership.

● Proficiency in CRM software and sales analytics tools.

● Excellent communication and negotiation skills.

● Strong business acumen and understanding of the merchant services landscape.

● Results-driven mindset with a passion for exceeding targets.

PHYSICAL REQUIREMENTS

Constant use of computer screens. 

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.  

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching 

Ability to sit and/or stand for long periods of time during the workday.

Long periods of typing and repetitive motion.

Ability to lift and/or move and carry 5 pounds.

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-nine Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE/Minority/Female/Disability/Veteran/LGBTQ 

Diversity…Our differences enhance business performance.