Merchant Chargeback Manager jobs in Providence, RI

Fire up your career!

People are our greatest ingredient for success and the most important part of who we are. At Anthony’s, you’ll be a part of an exciting, passionate and dedicated team with growth opportunities.

At Anthony’s, we have a strong commitment to our people (both our employees as well as our guests) and we believe, if you treat people right the business will take care of itself. Our people are at the center of everything we do and that’s why we offer highly-competitive compensation, long-term growth and career opportunities with training and development. Joining our team means you’ll be a part of something bigger.

Position Overview (Full Time)

Manager will be responsible for daily operations of the restaurant.

• Provide Leadership - must be a role model with strong leadership skills as it relates to training, coaching and corrective action
• Drive Sales - identify local opportunities to increase sales and provide excellent guest service to ensure repeat business
• Control Costs – assist with P&L, budget, inventory catering and ordering, cut waste
• Provide Excellent Food Standards – we pride ourselves on the quality of our food, the SM is responsible for ensuring it meets the highest standards

General Responsibilities

• Team Work – bring employees together and motivate them to provide an excellent customer experience, every time
• Ensure policies and procedures are upheld at all times
• Respond to customer complaints rapidly; ensuring a positive resolution
• Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times
• Responsible for cash control in compliance with company policy
• Ensure that all food and beverages are consistently prepared and served according to presentation standards and recipes
• Be proactive in reaching our Company goals in sales, service, appearance; while creating a positive, fun and productive working environment
• Ensure the security and safety of the restaurant, its guests and employees

Job Requirements

• Good tenure at past employers
• 3 years of Restaurant Manager experience in a fast-past environment
• Success in leading teams of 30 employees
• Excellent communication skills, strong interpersonal and conflict resolution skills

Job Benefits

In addition to a highly-competitive base pay, we offer:

• addition to a highly-competitive base pay, we offer:
• Bonus – achievable monthly
• Medical
• Dental
• Vision
• Life Insurance
• 401 k
• PTO
• Paid Parental Leave
• Employee Discount Programs
• Career Development
• 8 week training facilitated at our local restaurants
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bar
• Casual dining restaurant

Weekly day range:

• Monday to Friday
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person