Meter Operations Supervisor jobs in Milwaukee, WI
Meter Operations Supervisor is responsible for managing the day-to-day activities of meter field service activities. Oversees and provides technical support to field staff regarding the reading of meters. Being a Meter Operations Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Meter Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Meter Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Meter Operations Supervisor jobs
Technical Support Supervisor
- 10 Badger Meter, Inc.
-
Milwaukee, WI
FULL_TIME
- Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world! What You Will Contribute: The Supervisor-Technical Support is responsible for managing a team of technical support agents responsible for product and application support. The Supervisor-Technical Support will consistently guide the team to prompt issue resolution and continuously demonstrate professionalism while maintaining a keen sense of quality and customer experience. This position requires close collaboration with the Manager- Technical Support and other functional teams to ensure the voice of customer feedback is properly directed, and any customer related questions addressed appropriately. Job Duties: Manage issue resolution utilizing the proper escalation process ensuring all customer inquiries receive responses in a timely and accurate manner. Proficiently communicate technical resolutions to non-technical personnel Direct supervision: manage, coach, and ensure proper training and development of all team members. Work as a team member to provide direct support for product, application, and performance questions received from channel partners, direct customers, and internal Badger Meter employees. (including rotational after-hours emergency support responsibilities) Consistently guide the team to prompt issue resolution and continuously demonstrate professionalism while maintaining a keen sense of quality and the customer experience. Oversee the continuous improvement and achievement of department KPIs and S.M.A.R.T. goals which define service levels and standards (e.g. performance management system) Identify and address staff training and coaching needs (e.g. product cross-training, systems and, customer care skills), implementing and maintaining a supervisor-led communication ongoing monitoring, coaching and training program, ID and secure subject matter experts as needed Participate in service improvement projects and initiatives, including providing guidance on the systems and processes developed at Badger Meter that directly affect customer and partners. Develop an understanding of the needs of customer and supplier departments within Badger Meter, developing strong and successful working relationships with peers Education and Experience: Bachelor's Degree in Computer Science, Information Technology or a related field preferred 5 years of related experience in Supervision, Help Desk, Customer Support, Technical Support or a related field desired Qualifications: Basic proficiency in Microsoft Excel, Word, and Outlook required Salesforce experience or familiarity with similar software required Experience in software support required Competencies: Execution: Ensuring others contribute to organization strategies by focusing them on the most critical priorities; measuring progress and ensuring accountability against those metrics. Aligning Performance for Success: Focusing and managing individual performance by helping others set performance goals, and then tracking results and evaluating performance effectiveness. Decision Making: Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences. Coaching: Engaging an individual in developing and committing to an action plan that targets specific behaviors, skills or knowledge needed to ensure performance improvement or prepare for success in new responsibilities. Delegation and Empowerment: Identifying and leveraging opportunities to accelerate results and build capability by assigning tasks and decision-making responsibilities to individuals or teams with clear boundaries, expectations, support, and follow-up. Working Conditions: Work is performed in an office environment and requires the ability to operate standard office equipment. Requires prolonged periods of talking/listening. Competitive Total Rewards at Badger Meter: Competitive Pay Annual Bonus Eligible for Annual Pay Increases Comprehensive Health, Vision, and Dental Coverage 15 days Paid Time Off 11 Paid Holidays Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost! Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more Educational Assistance – Tuition Reimbursement up to $5,250 Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage Health Savings Account (HSA) & Flexible Spending Account (FSA) options An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm With more than a century of water technology innovation, Badger Meter is a global provider of industry leading water solutions encompassing flow measurement, quality, and other system parameters. These offerings provide our customers with the data and analytics essential to optimize their operations and contribute to the sustainable use and protection of the world’s most precious resource.
- 1 Month Ago
Advanced Manufacturing Engineering Intern
- 10 Badger Meter, Inc.
-
Milwaukee, WI
INTERN
- Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 100 years, cities and businesses h...
- 23 Days Ago
Advanced Manufacturing Engineer II
- 10 Badger Meter, Inc.
-
Milwaukee, WI
FULL_TIME
- Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 100 years, cities and businesses h...
- 10 Days Ago
Sr. Advanced Manufacturing Engineer
- 10 Badger Meter, Inc.
-
Milwaukee, WI
FULL_TIME
- Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 100 years, cities and businesses h...
- 1 Month Ago
Quality Technician
- 10 Badger Meter, Inc.
-
Milwaukee, WI
FULL_TIME
- Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 100 years, cities and businesses h...
- 1 Month Ago
Learning Experience Designer
- 10 Badger Meter, Inc.
-
Milwaukee, WI
FULL_TIME
- Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 100 years, cities and businesses h...
- 1 Month Ago
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0 Meter Operations Supervisor jobs found in Milwaukee, WI area
Warehouse Operations Coordinator
- Universal Windows Direct
-
Menomonee Falls, WI
- Job Description Job Description JOB SUMMARY The Warehouse Operations Coordinator will provide oversight and direction in...
- 4/25/2024 12:00:00 AM
Human Resources Operations Coordinator
- Manpower USA
-
Milwaukee, WI
- Job Title: HR Operations Coordinator Location: Milwaukee, WI Pay Range: $25.50 What's the Job? 8am - 5pm Answering phone...
- 4/25/2024 12:00:00 AM
Operations Supervisor
- WEC Energy Group
-
Burlington, WI
- WEC Energy Group is one of the nation’s largest electric generation, distribution and natural gas delivery holding compa...
- 4/24/2024 12:00:00 AM
Sales Operations Coordinator
- Fiserv, Inc.
-
Milwaukee, WI
- Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move mon...
- 4/24/2024 12:00:00 AM
Loan Operations Supervisor
- Tri City National Bank
-
Milwaukee, WI
- Overview: Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committe...
- 4/23/2024 12:00:00 AM
Operations Supervisor - Timesheet/Payroll Team
- Centers for Independence
-
Milwaukee, WI
- **Operations Supervisor - Timesheet/Payroll Team** **Job Details** **Job Location** iLIFE Main - Milwaukee, WI **Descrip...
- 4/23/2024 12:00:00 AM
Data Operations Coordinator
- Direct Supply, Inc.
-
Milwaukee, WI
- Position Summary: Direct Supply is building the future of healthcare technology with industry-leading products, solution...
- 4/22/2024 12:00:00 AM
Scheduling Operations Coordinator
- ADVENT
-
Milwaukee, WI
- Job Type Full-time Description Envision a place where you thrive. Envision an organization that believes in you as much ...
- 4/21/2024 12:00:00 AM
About Milwaukee, Wisconsin
Milwaukee lies along the shores and bluffs of Lake Michigan at the confluence of three rivers: the Menomonee, the Kinnickinnic, and the Milwaukee. Smaller rivers, such as the Root River and Lincoln Creek, also flow through the city.
Milwaukee's terrain is sculpted by the glacier path and includes steep bluffs along Lake Michigan that begin about a mile (1.6 km) north of downtown. In addition, 30 miles (48 km) southwest of Milwaukee is the Kettle Moraine and lake country that provides an industrial landscape combined with inland lakes.
According to the United States Census Bureau, the city has ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Meter Operations Supervisor jobs
$84,835 to $119,743
Milwaukee, Wisconsin area prices
were up 1.8% from a year ago
were up 1.8% from a year ago
What does a Meter Operations Supervisor do?
Meter Operations Supervisor in Springfield, MO
The ideal candidate should have experience supervising bargaining employees, coaching employees, monitoring progress, overseeing the safe and effective/efficient day-to-day operations and ensuring quality compliance.
December 16, 2019
Meter Operations Supervisor in Waco, TX
This is an exciting time to join an energy leader! We are looking for a Supervisor to lead a team of highly technical Meter Services and Field Operations employees.
February 03, 2020