Mortgage Closer jobs in Aguanga, CA

Job description

JOB SUMMARY:

The CLOSER / COLLECTOR position is responsible to answer inbound calls, collect the payment on delinquent accounts. This is the most important position in our company because it generates a forward flow of revenue to grow our operation to greater heights. In an 8 hour shift, our CLOSER takes inbound calls. Once the consumer is located, our Closer negotiates remit of payment, balance in full.

COMPANY SUMMARY:

This company's mission is to provide solution for consumer with delinquencies to financially reset giving them peace of mind. Our vision is to grow, generating $144 million in annual collection revenue and share with the Empire from Executives to Collectors.

Core Values: INSPIRATION, TRANSPARENCY, DISCIPLINE, ALIGNMENT, ACCOUNTABILITY AND RESULTS

POSITION OBJECTIVES:

• Use databases such as TLO to locate the consumer for collection
• Responsible for collecting the $30K target monthly
• Take in bound calls
• Negotiating paying off seriously past due collection accounts

KEY COMPETENCIES:

• Multi-tasking between computer screens, web searches, while on the phone
• Reading aloud from the provided script
• Attention to detail
• Proficiency with computers: typing and conducting web searches
• Must be familiar with FDCPA regulations.

EDUCATION & EXPERIENCE

• Minimum 2 years experience in Debt Collections
• Minimum of a High School Diploma or GED
• Prior Telemarketing, Sales, and Collecting.

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working

Visit our website www.empirecoop.com

COMMITMENT TO DIVERSITY:

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Empire Co-Op recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your attention, please send us your resume! We will be in contact with all qualified candidates via the Indeed messaging platform.

Job Type: Full-time

Pay: $38,400.00 - $150,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Ontario, CA 91764 (Required)

Ability to Relocate:

• Ontario, CA 91764: Relocate before starting work (Required)

Work Location: In person