Mortgage Loan Servicing Director jobs in Detroit, MI

Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities and employee engagement? We're hiring a mortgage loan officer assistant who will work directly with and support our loan origination staff. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today!

No mortgage experience is necessary - training is provided!

FRONT END POSITION: The goal is to become a Licensed Loan Officer

Why Lend-A-Loan?

• Leadership– Right with you on the sales floor to help and ensure you Succeed!
• Awards –Awards for your hard work; VIP Dinners, Giveaways, Prizes, Concert/Sports Tickets, and More!
• Team Gatherings – Holiday Parties, Team Outings, Fun Team Huddles; We are a tight-knit group that likes to have fun together!
• Training – We invest in You! Training provided to new team members to guarantee success and results!
• Check out our Google reviews and see what our customers have to say!

*Must reside in Michigan - position is located onsite in our Troy, MI office*

$60,000 - $100,000 at plan earnings

• Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
• Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator
• Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service
• Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed
• Provide administrative support such as screening and making calls, booking appointments, etc.

• Although not required, having an NMLS license or training is preferred
• Comprehension of basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
• Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients

• Must reside in Michigan - position is located onsite in our Troy, MI office
• 1 year(s) of commission based sales experience in either a B2C or B2B setting
• Previous mortgage exp. is a plus!
• Strong communication skills - Must be comfortable on the phone
• Strong analytical skills with a high level of attention to detail
• Excellent organizational and follow-up skills
• Self-motivated, high energy, and hungry for a six-figure income
• High School Diploma

We are a group of mortgage experts who specialize in making the home loan experience a memorable one for our valued clients! We are looking to add passionate and energetic individuals to our rapidly growing team. As an owner-operated business, we strive to ensure your success! We will provide you with the tools that you need to be successful while giving you autonomy on both a professional and individual level. Our in-house processing team completes all back-end processes so you can focus on building relationships with your clients.