Mortgage Loan Servicing Director jobs in Lancaster, PA

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below.

Specific activities may change from time to time.

1. Execute effective mortgage marketing and development plans to meet or exceed agreed upon mortgage

production goals.

2. Maintain a complete and thorough knowledge of the Mortgage Strategies, Policies and Procedures, as well

as secondary market investor's guidelines utilized by Truist.

3. Adhere to and comply fully with any and all Truist policies and procedures related to internal and external

rules and regulations, particularly those established by State and Federal law.

4. Provide mortgage clients sound mortgage advice based on a full understanding of client needs as well as

Truist Mortgage products and their benefits.

5. Consistently execute on Truist's referral process by introducing mortgage clients to other bank

solutions for deepening client opportunities.

6. Assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined

Required Qualifications :

The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. 1 year(s) experience in banking and / or lending environment with basic knowledge of

residential property types

2. Good organizational, written and verbal communication skills

3. Possesses solid interpersonal and negotiation skills

4. Demonstrated proficiency in relevant computer applications

5. Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role including new

or transfer of registration, and applicable NMLS acceptable background checkPreferred Qualifications :

1. Bachelor's degree in Business, Marketing, Accounting, or related studies or equivalent financial sales experience.

2. Two or more years of experience in residential mortgage lending with solid knowledge of the local market and regulations.

3. Previous sales awards and leadership positions. OTHER JOB REQUIREMENTS / WORKING CONDITIONSSitting / Standing / Walking / Bending / Lifting

Sitting Frequently (25% - 50% of the time)

Standing Frequently (25% - 50% of the time)

Walking Frequently (25% - 50% of the time) Lifting Up to 25 lbs.

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy / fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager / supervisor and required by business need.

Travel

Up to 75% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation : All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.

Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

Last updated : 2024-04-24