Network Control Center Supervisor supervises network control technicians in the daily activities of a network service function to ensure efficient, reliable, and secure operations that meet users' needs. Oversees routine testing, configuration changes, or network hardware or software upgrades. Being a Network Control Center Supervisor ensures network traffic and performance monitoring processes are running to identify and troubleshoot any issues. Responds to incidents using standard incident management processes, including root cause analysis (RCA) of any issues to identify and deploy corrective actions. Additionally, Network Control Center Supervisor coordinates with vendors and service providers to ensure required service and quality levels are delivered. Requires a bachelor's degree. Typically reports to a manager. The Network Control Center Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Network Control Center Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Regional West Health Services is an independent, integrated health care delivery system based in Scottsbluff, Nebraska. We are actively looking for caring individuals to join the team as a Supervisor for our Call Center.
Our mission is a commitment to advancing the health and wellness of the individuals and communities we are honored to serve.
To serve this mission, we ask you to assist in providing support for supervising the Call Center Patient Access Specialist. It will require you to assess, plan, implement, evaluate and supervise the Call Center staff.
As a RWHS Call Center Supervisor, you will:
You may be a good fit if you have:
If this sounds like you, we’d love to connect!
Clear All
0 Network Control Center Supervisor jobs found in North Platte, NE area