Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The Assistant Store Manager has the responsibility for all store activities in the Store Manager's absence. The Assistant Store Manager must exemplify the company's culture through the execution of the Mission and Values. Additionally, a successful Assistant Store Manager will demonstrate aggressive customer service at all times, effectively lead all store associates and is responsible for total store operations in the absence of the Store Manager. The Assistant Store Manager must have expertise in company culture, merchandising, shrink control and operational aspects of the store. A successful Assistant Store Manager must be knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business. The Assistant Store Manager is a role model, a leader, problem-solver, and strategic thinker, who must manage her/his time to help achieve budgeted goals. The Assistant Store Manager is responsible for instilling Marvin's Mission and Values in all associates and ensures the entire store operates according to Marvin's operational guidelines.
Must demonstrate excellent leadership and problem solving skills. Be able to manage with limited supervision. They must have good oral/written communication skills in order to effectively interact with customers, vendors and other associates. A successful Assistant Store Manager must understand aggressive customer service and be team-oriented. They must have good management and organizational skills. Additionally, they must understand and interpret data presented in statistical or numerical form and be able to use it effectively in assessing and coordinating the merchandise and operational aspects of the store operations in the absence of the Store Manager. They must be detail oriented and handle multiple tasks in a fast paced environment. They must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas. Finally, they must be able to work a flexible schedule including weekends, evenings, and holidays.
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This job is an hourly position (non-exempt from overtime). Though successful assistant managers may be considered for other opportunities within the company, the position carries no guarantee of career progression. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
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