Network Service Representative jobs in Florence, AL

Network Service Representative identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries, and billing discrepancies. Being a Network Service Representative may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative typically reports to a supervisor or manager. To be a Network Service Representative typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

I
Initial Assistance Representative (Clerk) - Area 3 (12-Month Roster)(Amended)
  • Internal Revenue Service
  • Florence, AL FULL_TIME
  • Duties

    WHAT IS THE WAGE AND INVESTMENT DIVISION?
    A description of the business units can be found at:

    Vacancies will be filled in the following specialty areas:
    Wage and Investment Customer Assistance, Relationship and Education - Field Assistance - Area 3

    The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

    • Provides specialized clerical assistance to Tax Resolution Representatives (TRR's), Tax Specialists, and other support personnel by assessing taxpayer needs and directing them to the appropriate individual or area in addition to controlling walk-in area traffic flow and demands.
    • Identifies, analyzes, and makes suggestions for resolution or correction to reduce barriers impacting the effectiveness of operations and improve efficiency of the work area.
    • Controls reporting systems that track taxpayer utilization of IRS products and services.
    • Examines returns, supporting documents, and monetary receipts for completeness and discrepancies, as well as monitors and tracks information for sampling requirements prior to transmission to Submission Processing Centers.
    • Makes initial determinations on filing extensions, assigns Employer Identification Numbers, processes Power of Attorney requests, resolves and assists taxpayers with entry discrepancies at kiosk terminals and inquiries on basic tax law, forms, and IRS services such as W-2, W-7, obtaining an Individual Taxpayer Identification Number, filing requirements, filing status, and VITA locations.
    Requirements Conditions of Employment

    • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
    • Undergo an income tax verification and review of prior performance/conduct.
    • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
    • Obtain and use a Government-issued charge card for business-related travel.
    The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code * 9202(c) and 5 C.F.R * 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.

    To learn more, please visit our page at: Treasury.gov/fairchanceact.
    Qualifications
    Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    You must meet the following requirements by the closing date of this announcement:

    SPECIALIZED EXPERIENCE: GS-05 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.

    Examples of qualifying experience may include:
    • Conducting basic research and applying information as necessary
    • Interacting and communicating (orally and in writing) with customers
    • Performing office duties.
    OR

    EDUCATION: You may substitute education for specialized experience as follows:
    • Bachelor's degree or four years of education above high school in any field of study from an accredited college or university.
    OR

    COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

    For more information on qualifications please refer to .
    Education

    For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

    A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

    Additional information

    • Subject to a 1-year probationary period (unless already completed).
    • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
    • This is a bargaining unit position.
    • Tour of Duty: Monday - Friday 8:00 am to 4:30 pm
    • Relocation expenses - None
    Though many locations may be listed, you will be limited to a maximum of three (3) location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

    Vacancies to be filled are as follows. Please see location information in the overview section, to find the street address, city and state for each of the Building Codes (BC).

    Updated as of 02/29/2024.

    16 vacancies to be filled at any of the following BCs: IL2337; IL2454; IL2549; IL2558; IN0133; KS1607; MN1675; MN1745; MO1833; MO0106; ND0046; SD1317; TX0284; TX2982; WI1720; WI1738.

    The number of vacancies has not yet been determined for the following Post of Duty's. Please see location information in the overview section, to find the street address, city and state for each of the Building Codes (BC). If vacancies become available in these locations, this announcement will be amended, and a new cutoff date will be established to fill the additional vacancies as needed: AL2036; AR0057; AR0063; AR1127; AR1184; AR1316; IA0112; IA1408; IA1412; IA1465; IA1550; IL0222; IL0236; IL1914; IL2201; IL2209; IL2260; IL2473; IL2528; IL2551; IL2636; IN1588; IN1762; IN1778; IN1822; IN1853; KS1603; KS1615; KY0086; KY1690; KY2024; KY2028; KY3060; LA1340; LA1399; LA1545; MI1926; MN0015; MN1600; MN1720; MN2608; MO0147; MO1913; MO1991; MO1993; MO2011; ND0008; ND0014; ND1366; NE0051; NE0056; NE0531; NE1377; OK1356; OK1431; OK1476; OK1477; SD0040; TN0029; TN0052; TN0076; TN2070; TX0163; TX0224; TX0230; TX0297; TX0298; TX0302; TX1732; TX1861; TX2007; TX2074; TX2096; TX2148; TX2224; TX2292; TX2298; TX2444; TX2754; TX2880; WI0103; WI1623; WI1711; Current/WI0016 New Bldg; WI1784.

    This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement 10/08/2024. This announcement will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff date to be considered: Cutoff date(s): 01/08/2024; 03/15/2024. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants who apply by the initial cut-off date, will be referred in score order. If additional vacancies exist, remaining applicants will be considered in score order as needed. Selections from this announcement may be made no later than (NLT) 12 months after the 1st cutoff date. If the position(s) are no longer needed prior to the closing date, this announcement may be closed early.
    Required Documents

    The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

    1. Online Application - Questionnaire
    2. Education - See Education Section above
    3. Registration/License (if applicable) - active, current registration/license
    4. Current and Former Federal Employees Documentation (if applicable) - It is recommended that you submit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your current grade and competitive service status (Position Occupied/Block 34 should reflect "1" and Tenure/Block 24 should reflect "1" or "2").
    5. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
    Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
    How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 10/08/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 10/08/2024.

    To preview the Application Questionnaire, please click the following link:

    • To begin the application process, click the "Apply Online" button.
    • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
    • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 10/08/2024.
    To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

    To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .

    Agency contact information (ERC) Employee Resource Center
    Email

    Website

    Address

    WI - CARE-Customer Assistance, Relationship and Education
    1111 Constitution Ave NW
    Washington, DC 20224
    US
    Next steps

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

    Reasonable Accommodation (RA) Requests (USA Hire Competency Based Assessments): If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:

    Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

    Fair & Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

     

  • 1 Month Ago

F
CSR - Customer Service Representative
  • First Order Pizza
  • Lexington, TN FULL_TIME,PART_TIME
  • Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards. Suppor...
  • 18 Days Ago

E
Customer Service Representative
  • Exxel Outdoors LLC
  • Haleyville, AL FULL_TIME
  • The Customer Service Representative (CSR) role is responsible for delivering the highest quality customer service possible to our consumers. The CSR contributes to the success of Exxel Brands by guidi...
  • 21 Days Ago

P
Member service representative
  • Planet Fitness - Midwest Management Group
  • Corinth, MS FULL_TIME
  • he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and gue...
  • Just Posted

C
Customer Service Representative
  • Circle K
  • Florence, AL FULL_TIME
  • Store 2723689: 602 Cox Creek Pkwy, Florence, Alabama 35630Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representati...
  • Just Posted

C
Lead Customer Service Representative
  • Circle K
  • Florence, AL FULL_TIME
  • Store 2723689: 602 Cox Creek Pkwy, Florence, Alabama 35630Availability - Shift/Days Flexible Availability Lead Customer Service RepresentativeWe want you to join our team as a Customer Service Represe...
  • Just Posted

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Network Service Representative jobs found in Florence, AL area

W
Customer Service Representative
  • Walmart
  • Muscle Shoals, AL
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/26/2024 12:00:00 AM

F
Customer Service Representative
  • First-Sun Finance
  • Muscle Shoals, AL
  • Local finance company looking to fill a full-time position as a Customer Service Representative (CSR). In simple terms, ...
  • 4/26/2024 12:00:00 AM

W
Customer Service Representative
  • Walmart
  • Savannah, TN
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/26/2024 12:00:00 AM

C
FT Inbound Customer Service Representative - Work From Home>
  • CCC Intelligent Solutions
  • Florence, AL
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Health insurance / PTO / 401K / Training provided - As an ...
  • 4/26/2024 12:00:00 AM

J
CSR Customer Service Representative
  • Johnson Service Group
  • Florence, AL
  • Job Description Job Description · Job Description ** Johnson Service Group (JSG) is a nationally recognized professional...
  • 4/26/2024 12:00:00 AM

H
Customer Service Representative - Work From Home>
  • Healthon
  • Florence, AL
  • [Customer Support / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / Both PT & FT Available - As a Customer Servi...
  • 4/24/2024 12:00:00 AM

T
FT Customer Service Representative - Work From Home>
  • TridentCare
  • Florence, AL
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 4/23/2024 12:00:00 AM

V
Customer Service Representative
  • VieMed
  • Florence, AL
  • Essential Duties and Responsibilities: Ensure that all orders are processed in a timely and accurate manner with the app...
  • 4/22/2024 12:00:00 AM

Florence is a city in, and the county seat of, Lauderdale County, Alabama, United States, in the state's northwest corner. According to the 2010 census, the city's population was 39,319. Florence is the largest and principal city of the Florence-Muscle Shoals Metropolitan Statistical Area (which includes Muscle Shoals, Sheffield, and Tuscumbia metropolitan areas in Colbert and Lauderdale counties). Florence is considered northwestern Alabama's primary economic hub. Annual tourism events include the W. C. Handy Music Festival in the summer and the Renaissance Faire in the fall. Landmarks in Flo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Network Service Representative jobs
$27,968 to $34,643
Florence, Alabama area prices
were up 1.3% from a year ago

Network Service Representative in Salisbury, NC
The Customer Service department is monitored by an in-house IT system and is assessed periodically by customer satisfaction questionnaires issued to our clients.
December 07, 2019
Network Service Representative in Chillicothe, OH
The Bomi Group also offers its clients a dedicated team of Customer Service representatives.
December 17, 2019