New Orleans Health Department
Workforce Development Manager
STAFF JOB DESCRIPTION
Working Title: Workforce Development Director
Civil Service Title and Class Code: Health Project and Planning Manager
Division/Unit: New Orleans Health Department
Salaried (Exempt) or Hourly (Non-exempt): Exempt
I. Summary of Position
The Workforce Development Director works to actively help the New Orleans Health Department (NOHD) to develop and execute strategies that increase alignment between the NOHD’s workforce culture, its mission and its core values. This position will be responsible for development and implementation of New Orleans Health Department’s workforce development strategies which includes training plans and implementation of a supportive work environment (i.e. quality of work life, employee experience) initiative. This position is responsible for planning and coordinating public health workforce development activities. This work may include providing expert advice and consultation to other department leads to help them address culture, people, and business challenges in their areas of responsibility.
To be successful, the Workforce Development will apply lessons learned through direct engagement with the NOHD workforce to understand specific challenges and their impact on the department. He/ She will understand the health of the organization and the well-being of its people using qualitative and quantitative data. This would include existing sources of data, such as the Public Health Workforce Interest Needs Survey; acquires quality, actionable workforce data on employee health, equity, diversity, and inclusion; ensures all data is visible and useful for decision-making throughout the organization.
II. Organizational Relationships
Supervisor: Director of Finance and Administration
Interacts with:
Individuals supervised: Training Coordinator
III. Duties and Responsibilities
A. Core Functions:
· Conduct regular evaluation of initiatives and produce reports to demonstrate effectiveness of initiatives.
· Facilitate training opportunities to ensure NOHD staff have the necessary tools to provide services that reduce inequities.
· Work with Director of Finance and Administration to prioritize workforce development needs.
B. Additional Responsibilities (if applicable):
· Participate in the Health Department’s emergency response activities as needed.
· Collaborate with other NOHD programs.
C. Physical Requirements, if any:
IV. Examples of Work (provide 3-5 examples)
V. Qualifications and Skills
A. Minimum Qualifications and Skills Required by Department:
· A Bachelor’s degree in a relevant field (public health, organizational development, a social science, or a closely related field;
· Five (3) years of professional experience in direct leadership experiences in workforce development,
Or
A Master’s Degree from an accredited college or university in public health, Organizational Development with three years of professional experience.
· Demonstrated experience in organizational development, strategic planning, workforce development or facilitation and coaching.
· Proficiency in co-creating organizational strategies and building shared commitments with executive-level leaders.
· Proficiency in Microsoft Word, Excel, PowerPoint
· Ability to direct a team of clinical and non-clinical staff.
· Strong interpersonal skills
· Strong analytical skills
· Strong problem-solving skills
· Strong conceptual, strategic and visionary skills
B. Other Qualifications, Skills, and Competencies:
· Knowledge of and experience in effective public speaking techniques and the ability to present complex information in an effective and concise manner.
· Understanding, skill, and experience in trauma-informed principles, practices, and engagement.
· Demonstrated experience in forming effective relationships and communicating with individuals, groups, and communities of diverse backgrounds, perspectives and cultures
· Experience working in a public health-related or governmental organization.
· The ability to meet changing deadlines and be able to multitask.
· Recognize when an issue needs further attention from a supervisor and inform management so that the problems can be addressed.
· Proficient in written and oral communications
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
Schedule:
Work Location: In person
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