Night Auditor jobs in Boston, MA

Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, performing night audits, and providing exceptional guest relations. The ideal candidate will possess strong customer service skills and have a passion for hospitality.

Duties

• Conduct nightly audits of financial transactions and ensure accuracy in reporting.
• Manage front desk operations, including check-ins and check-outs for guests.
• Handle phone systems efficiently to assist guests with inquiries and reservations.
• Maintain accurate records of guest accounts and transactions.
• Provide excellent customer service by addressing guest concerns and requests promptly.
• Prepare daily reports for management regarding occupancy, revenue, and any discrepancies.
• Ensure the security of the hotel premises during night shifts.
• Collaborate with other departments to ensure guest satisfaction and smooth operations.

Qualifications

• Previous experience in hotel management or hospitality is preferred.
• Familiarity with front desk operations and night audit procedures is a plus.
• Strong customer service skills with a focus on guest relations.
• Ability to operate phone systems effectively.
• Excellent attention to detail and organizational skills.
• Ability to work independently during overnight shifts.
• Strong problem-solving skills and ability to handle challenging situations calmly.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Overnight shift
• Weekends as needed

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Newton, MA 02458 (Required)

Ability to Relocate:

• Newton, MA 02458: Relocate before starting work (Required)

Work Location: In person