Operations Director directs and manages the day-to-day activities of an organization's operations, typically through subordinate operations managers. Implements company policies, procedures and initiatives. Being a Operations Director evaluates and enhances current operational systems. Monitors performance against operational goals and develops reporting and auditing processes used to analyze operational effectiveness. Additionally, Operations Director coordinates operations with other functions. Requires a bachelor's degree. Typically reports to a director. The Operations Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Operations Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Mountain Line Seeks an Experienced and Progressive
Executive to Serve as Director of Operations
Job Title: Director of Operations
Description: This is an executive-level position responsible for assisting the CEO and General Manager in carrying out the policies and programs of Mountain Line. Under policy direction, the Operations Director is responsible for a high level of system oversight for all areas relating to transit operations, including adequate staffing, service planning, process compliance, coaching and development for operations and maintenance team members. Incumbent supervises employees and is accountable for accomplishing and furthering Mountain Line and department goals and objectives within general policy guidelines. The Operations Director may act on behalf of the CEO and General Manager upon delegation.
Location: Flagstaff, AZ
Salary Range: $99,545 – $127,537
Why Mountain Line: Mountain Line is the transit agency in northern Arizona operating fixed route bus service on nine routes, paratransit service, vanpool, and seasonal Mountain Express service to Arizona Snowbowl.
Flagstaff is a vibrant and welcoming community nestled at the base of the San Francisco Peaks and surrounded by one of the largest pine forests on earth. It is home to quality education, medical care and transportation; and the business and outdoor opportunities that make Flagstaff a very desirable city to live in.
Established in 2001, Mountain Line has grown into a system that employs more than 100 people and transports more than 2 million riders a year.
Essential Responsibilities and Knowledge:
· Provide guidance and oversight to transit and maintenance employees performing the daily activities within the Operations Department in line with goals, practices, and procedures. Provide the leadership that will motivate employees to safely achieve peak productivity and performance.
· Ensure the operation of the public transportation systems is performed most cost-effectively and efficiently while also creating a welcoming transit environment for Mountain Line customers. Provide recommendations for improvement and modifications of services as needed to meet changing demand and to maintain the presence and reliability of service.
· Analyze the performance of services to identify and recommend modifications necessary for improvements.
· Assist and encourages regular policy review and explore the development of new policy to ensure safe, secure, and efficient transit operations.
Requirements:
· Bachelor’s degree in business, public administration, transit planning, or a related field required. A master’s degree is strongly preferred.
· 5 Years prior similar work experience, 3 years of which in a supervisory capacity. It is preferred that experience is public transit experience.
· Substitution of any combination of education, experience, and training that provides the required knowledge, abilities, and skills to perform the duties of the position.
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