Operations Intern jobs in Siler City, NC

We are looking for an Area Customer Service Coordinator

• 1st Shift: 8:00 AM - 5:00 PM
• Monday - Friday

Area Customer Service Coordinator

BENEFITS

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

POSITION PROFILE

This key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities

The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions.

Delivers operational support by assisting leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries.

JOB DUTIES AND RESPONSABILITIES

·An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area.

·Assists with onboarding new team members and cross training peers

·Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices.

·Assists with onboarding new team members and cross training peers.

·Communicates effectively and responds quickly to customer and end user communication

Qualifications (Education, Experience and Certifications)

·Requires high school diploma plus 12 months of related work experience.

·Could be required to move locations in one day should the business require it.

·May require valid, violation-free driver's license.

·Requires intermediate skill level on most common software applications.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Application Question(s):

• Since this is a Customer Facing role, are you currently vaccinated against Covid-19? Please feel free to answer.
• Hourly pay is $18-$20. Please let us know about your salary expectations.

License/Certification:

• Driver's License (Required)

Work Location: On the road