Operations Research Analysis Manager jobs in Juneau, AK

Year round - Salaried Position

Based in Skagway, AK (April - October)

Remote Work Possible (October - March)

Job Description:

The Skagway Operations Manager's main responsibility is to carry out the company's mission of providing guests with a safe, enjoyable, and memorable outdoor adventure experience. Our Skagway office facilitates the operation of all day programs originating in Skagway.

This position reports directly to the Skagway Program Manager and coordinates with our Haines administrative team which handles additional day trip programs and multi-day expeditions.

In addition to these responsibilities, the Operations Manager role will from time to time jump in to perform various roles including dock representation, driving, CDL driving, and potentially guiding trips.

Essential Duties

Supervise office staff and functions. Including but not limited to: scheduling, email correspondence, radio dispatch, and employee time sheets.

Oversee and maintain excellent relations with cruise lines. Duties include but are not limited to: daily monitoring of inventory, creating customized tours, reviewing invoices and settlements, and familiarization tours with cruise ship staff.

Prior tourism experience preferred.
Must be willing to work flexible hours as needed.
Must possess or be willing and able to acquire class B Commercial Driver License (CDL).
https://alaskamountainguides.com/employment

Company Overview:

Alaska Mountain Guides Adventures, Inc.

Alaska Mountain Guides is the premier outdoor adventure guide service in Southeast Alaska. Day trips out of Skagway and Haines include rock climbing, zip-lining, hiking, kayaking, and canoeing. AMG also offers multi-day expeditions and instructional courses across the globe.

Chilkat Guides, Ltd.

Guiding Alaskan rivers since 1978, Chilkat Guides has been a leader in river guiding for over three decades. Hike and float the historic Chilkoot Trail, raft through the Chilkat Bald Eagle Preserve, or experience the culture and history of the Tlingit people in their mother village of Klukwan on one of our day trips. Chilkat Guides also offers multi-day rafting adventures on some of North America's most wild and remote rivers.

Job Type: Full-time

Pay: $3,600.00 - $4,000.00 per month

Schedule:

• 10 hour shift
• 8 hour shift

COVID-19 considerations:
During off-season most of our office works remotely from home. Unvaccinated staff are required to wear masks when inside buildings/vehicles. During operating season routine COVID testing for employees on a weekly basis.

Education:

• Bachelor's (Preferred)

Experience:

• Office experience: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location