Operations Research Analysis Supervisor jobs in Allentown, PA

Position Objective:

Supervise, lead and direct warehouse personnel assigned to the picking, packing and shipping activities. Coordinate daily activities to ensure they are handled in a manner consistent with company service and cost objectives. Secondary responsibilities include coordinating a Quality control program, managing the facility and equipment maintenance needs and additional project responsibility as they arise.

Primary Responsibilities:

• Prioritize daily work schedule for assigned warehouse personnel and set employee productivity targets, filling in as required.
• Supervise all inbound receipts and outbound shipments to ensure that they are executed within published KPI's, standards and budgetary guidelines.
• Address and resolve operational or dealer related shipping issues.
• Lead, motivate and develop direct reports through coaching, performance management and development activities.
• Supervise the integrity of all material movements to ensure proper counts and controls.
• Monitor and replenish any supplies and equipment needed in the warehouse.
• Provide coaching to personnel and develop a productive work team.
• Complete annual reviews of department employees.
• Counsel department personnel on performance issues as needed.
• Ensure operational training of personnel in the shipping function.
• Conduct training on hazardous materials handling and ensure compliance with hazardous and dangerous goods transportation regulations.
• Guarantee the efficient and safe operation of all material handling equipment.
• Ensure system related issues are addressed and/or corrected.
• Open/close facility as required.
• Maintain Dangerous Goods Certification and training for appropriate staff.
• Coordinate delivery and shipment of ocean container shipments to PAG.
• Create and maintain productivity/KPI information.
• Act as liaison with departmental suppliers and vendors.
• Manage costs and expenditures within departmental control.
• All other duties as assigned,
• Support a distribution environment that has multiple shifts operating from 3am - 9pm. Must be willing to work a flexible schedule that includes nights, weekends and possible holidays. Supervisory shifts will rotate to provide overall flexibility.

Education:

Bachelor's or Associates Degree preferably in Business Management or Logistics. or equivalent work experience

Experience (Job and Industry):

• 5 years in a warehouse leadership role.
• Thorough knowledge of hazardous materials regulations.
• Knowledge and understanding of Warehouse Management Systems. SAP EWM experience preferred.
• Experience in assigning work and effective supervision of staff.
• Knowledge of materials and supplies utilized.
• Experience in a performance based work environment.
• Experience with Continuous Improvement Methods (Kaizen, 5S, etc.

Skills:

• Good interpersonal and communication skills, both written and verbal
• Knowledge and skills with MS Office Suite applications
• Knowledge and experience with Key Performance Indicator (KPI) environment
• Knowledge and experience leading a team of individuals.

Competencies:

• Warehouse environment
• Heavy lifting, up to 50 pounds
• Sitting, lifting, pushing, pulling and extensive standing and walking on concrete surfaces
• Ability to work under pressure