Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Chewy is Hiring with Pay Wages of UP TO $18.50 / hour
Your Opportunity :
As a member of our Fulfillment Center and Warehouse Team, you’ll thrive in an inclusive, safety-first work environment that values your individual ideas and perspectives.
At Chewy, you’ll be empowered to build, grow, and advance your skills - while contributing to the success of our team.
Why you’ll love working here :
Across all Chewy roles and locations, you’ll work within a supportive and collaborative culture, receive competitive pay and wage increases, and make a positive impact on millions of pets and pet parents everywhere.
We offer the following benefits for our team members :
What you’ll do :
We focus on excellent customer service, and we take pride and great care in every order we fill for our customers and their fuzzy family members.
Fulfillment Specialists perform a wide range of warehouse functions, including :
What you’ll need :
Physical job requirements :
If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact CAAR@chewy.com.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com .
If you have a question regarding your application, please contact HR@chewy.com .
Last updated : 2024-04-25
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