Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Position : Order Fulfillment Manager Location : Midvale, UT
Job Id : 253 # of Openings : 0 Order Fulfillment Manager About Us ZAGG Brands is a global leader in accessories and technologies that empower mobile lifestyles.
Our award-winning product portfolio includes screen protection, power management solutions, mobile keyboards, cases and personal audio.
What You’ll Do We are seeking an Order Fulfilment Manager who will be responsible for the life cycle (E2E) management of ZAGG Brand’s customer orders from acceptance to final delivery.
Will be a customer advocate focusing on ensuring orders are properly reviewed and executed in accordance with customer SLAs / IRGs.
Extensive collaboration will be required with customer, distribution, transportation, purchasing, planning, and finance to ensure all aspects of order fulfillment met. You will :
What You’ll Need to be Successful
What You’ll Love About Zagg
Last updated : 2024-04-24
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