Outpatient Care Coordinator jobs in Indiana

Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Care Coordinator - Adult Outpatient
  • HHC
  • Indianapolis, IN FULL_TIME
  • Division:Eskenazi Health

    Sub-Division: SEMHC

    Req ID: 17185


    Schedule
    : Full Time

    Shift: Days


    Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.


    The Focus of Adult Outpatient:

    This is a grant funded role.

    Adult Outpatient focuses on treating the whole person and helping clients integrate into society. Convenience is key for individuals struggling with mental health concerns and this program seeks to serve them close to home with community mental health centers. Services include case management, individual and group training for ADLs, group therapy, some limited individual therapy and individual sessions with certified peer recovery specialists, full psychiatric nursing services including medication training and monitoring, and evaluation. Adult Outpatient also partners with the Supported Employment Program (SEP) and Card Shop to help clients learn skills necessary to find employment and to remain successful with continued follow-up by the SEP consultants.

    Where You Fit In:

    The Care Coordinator advocates for clients to ensure access to needed services which includes developing community relationships and resources. In collaboration with the MD/CNS and treatment team, the Care Coordinator formulates, develops, and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments.

    What to Expect w/ a Community Based Role:

    This role is in the community up to 50% of the time, with majority of services being homebased. The Care Coordinator creates their own community schedule, providing flexibility to focus each day by geographical areas. All clients are within Marion County, and we reimburse for mileage. The schedule for this role is Monday through Friday, 8:00am to 4:30pm.

    Am I Qualified?

    Bachelor's degree required, with the ability to meet minimum competency standards set forth by Sandra Eskenazi Mental Health Center; some Sandra Eskenazi Mental Health Center programs may have additional certification and/or educational requirements


    • Ability to meet the Indiana Medicaid billing requirements as an Other Behavioral Health Professional (OBHP) or Qualified Behavioral Health Professional (QBHP) as defined by Indiana Medicaid
    • Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements

    What We Offer:

    We strive to create a flexible and realistic work-life balance by providing the following:


    • Competitive compensation
    • Opportunities for further growth and development
    • Established shift differential, for eligible shift hours
    • A culture of caring not only for patients/family members but also for our staff


    Why join our Team at Eskenazi Health - www.youtube.com/watch?v=3nYioYHZhj4

    Essential Functions and Responsibilities

    • In collaboration with the MD/CNS and treatment team, formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments timely, accurately, and with good quality
    • Uses discretion and independent judgment to develop treatment plans, in consultation with the treatment team
    • Advocates for clients to ensure access to needed services which includes developing community relationships and resources
    • Implements treatment plans; coordinates service revisions based on treatment plans
    • Identifies any high-risk patient symptoms or circumstances that would result in risk for self-harm or harm to others and notifies appropriate higher level clinical staff for consultation
    • Completes appropriate legal documentation as indicated on treatment plan
    • Interprets and applies service and billing procedures according to client needs; completes billing according to guidelines for timeliness and accuracy
    • Works with family, significant others and community supports to assist clients in meeting goals
    • Alters activities and behaviors to reflect and ensure adequate care appropriate to the age of clients served
    • Provides quality case management and activities of daily living skills training to clients
    • Monitors client progress and reflects this in documentation
    • Meets the agency's standards of timely completion of progress notes
    • Meets the agency's standards of client service hours
    • Demonstrates commitment to professional growth by actively participating in clinical supervision
    • Embraces, understands, and operates under the Recovery Model, including AIDET, the spirit of motivational interviewing, and follows the levels of accountability

    Knowledge, Skills & Abilities

    • Ability to implement community and strengths-based treatment interventions
    • Strong interpersonal skills; ability to be both clear and concise in written and verbal communications
    • Solid knowledge of psychiatric and addiction diagnoses and understanding of their impact on behavior and all life domains
    • Solid knowledge of psychotropic medications; their uses and side effects
    • Use of discretion and independent decision making regarding client safety and care
    • Willingness and ability to carry out directives from other team members; ability to teach and mentor others
    • Ability to use communication skills appropriate to the age of the client
    • Ability to interpret and apply complex directives, information and regulations
    • Crisis intervention skills
    • Demonstrated leadership and team building ability
    • All individuals working for the Opioid Treatment Program must have experience and training to safely manage therapeutic services to patients and to provide therapeutic services to patients receiving Opioid treatment medication
    • Must meet the following basic competencies as applicable: Mental Status Exam, Medications, Legal, CPI, HAP Registration, CPR, Annual Education, Addictions, Age-Related, ANSA (Adult Staff Only), CANS (Children Staff Only), Revenue Cycle Sessions I & II


    Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.


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  • 16 Days Ago

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Outpatient Care Coordinator - Logansport, IN
  • 4C Health
  • Logansport, IN OTHER
  • Job Details Job Location: Cass Co - 800 Fulton St. - Logansport, IN Position Type: Full Time Salary Range: Undisclosed DescriptionCome make a difference with us, working one on one with our clients! 4...
  • 1 Month Ago

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Medical Assistant (Outpatient Care Coordinator)
  • Bridges of Hope, LLC
  • Anderson, IN FULL_TIME
  • Part time and PRN positions available. Summary: The Medical Assistant / Outpatient Care Coordinator sometimes serves as the initial face-to-face contact with our patients. The Medical Assistant / Outp...
  • Just Posted

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Outpatient Patient Care Technician
  • Fresenius Medical Care
  • Auburn, IN FULL_TIME
  • PURPOSE AND SCOPE:Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements.Fu...
  • 26 Days Ago

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Salon Coordinator
  • Sport Clips - Coordinator - IN124
  • Kokomo, IN FULL_TIME
  • Job Title: ‍ ️ Salon Coordinator Extraordinaire Wanted at Sport Clips! Company: Sport Clips Location: Kokomo, IN About Us: Sport Clips is on the hunt for a dynamic and enthusiastic Salon Coordinator t...
  • 2 Days Ago

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Outpatient LPN
  • Fresenius Medical Care
  • Marion, IN FULL_TIME
  • DescriptionProvide your personal attention and kindness, professional insight, and a generosity of spirit. Offer expertise and encouragement. Enhance each patient's future-as well as your own. Connect...
  • 1 Month Ago

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Outpatient Administrative Specialist
  • Upstate University Hospital
  • Syracuse, NY
  • Job Summary: The Outpatient Administrative Specialist will assist with standardized patient check-in and check-out proce...
  • 4/24/2024 12:00:00 AM

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Outpatient Administrative Specialist - Family Medicine-CG
  • Upstate University Hospital
  • Syracuse, NY
  • Job Summary: The Outpatient Administrative Specialist will perform standardized patient check-in and check-out procedure...
  • 4/23/2024 12:00:00 AM

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Ambulatory Care Coordinator - Accountable Care Services
  • Maury Regional Hospital
  • Washington, DC
  • Title: Ambulatory Care Coordinator - Accountable Care ServicesLocation: Maury Regional Medical Group Plaza - Columbia, T...
  • 4/23/2024 12:00:00 AM

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Ambulatory Care Coordinator - Accountable Care Services
  • Maury Regional Health
  • Columbia, TN
  • Title:Ambulatory Care Coordinator - Accountable Care Services Location:MRMG Central Processing Office Position Shift:Ful...
  • 4/22/2024 12:00:00 AM

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Outpatient Coordinator
  • Lakeside Medical
  • Orange, CA
  • We are looking for Outpatient Coordinators to join our High Risk Case Management team . The Coordinator, Outpatient is r...
  • 4/22/2024 12:00:00 AM

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Outpatient Coordinator
  • STARFISH FAMILY SERVICES INC
  • Inkster, MI
  • Job Details Level Experienced Job Location Inkster Clinic - Inkster, MI Remote Type N/A Position Type Full Time Educatio...
  • 4/22/2024 12:00:00 AM

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Outpatient Coordinator
  • Sun Behavioral
  • Houston, TX
  • Come join SUN Behavioral Houston, where our mission is to partner with communities to solve the unmet needs of those who...
  • 4/22/2024 12:00:00 AM

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Outpatient Supervisor $4,000 Sign On
  • Ada S. Mckinley Community Services Inc.
  • Chicago, IL
  • Basic Function: Under the general supervision of the Manager of Behavioral Health Services, provides clinical supervisio...
  • 4/22/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outpatient Care Coordinator jobs
$55,091 to $78,215

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