Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Description
Are you an organized, proactive professional with a passion for making a difference in hospice care? We’re looking for a dedicated Patient Care Coordinator to ensure smooth operations and support compassionate care at our Pueblo Hospice.
What You’ll Do:
Coordinate Patient Care: Manage CNA schedules and patient caseloads, ensuring seamless daily visits.
Plan Ahead: Develop and update staffing plans weekly, monthly, and quarterly.
Support the Team: Address clinician needs, cover shifts, and handle administrative tasks with finesse.
Ensure Compliance: Collaborate with Medical Records and Compliance to maintain top-quality care aligned with care plans.
Grow and Adapt: Identify training needs and work with education departments to keep staff at their best.
What We Offer:
· Competitive Salary
· Mileage reimbursement of sixty-two and a half cents per mile
· Three medical plans
· Health Savings Account with employer funding of $1,000 for Single and $2000 for family
· Dental and vision insurance
· All benefits effective the first day of the month following hire date
· Generous Paid Time Off accrual
· Six paid holidays and two additional floating holidays
· 403 (b) Retirement Plan with 100% vested upon entry and an employer match up to 4%
· Company paid Life and AD&D insurance
· Free employee assistance program
· Free roadside assistance
· Tuition reimbursement
· On-Demand Pay
· Career & Logo wear
This is a Full Time Benefited position. Monday - Friday, 8-5
The key to our success is our dynamic team of compassionate, dedicated, and experienced individuals. If you fit this description, we want to meet you! Submit your application now to join the best in the Hospice and Home Health industry!
Sangre de Cristo Community Care does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.
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