PACS Administrator jobs in West Bloomfield, MI

Parkview Memorial Association is seeking a highly qualified, dynamic, and enthusiastic candidate to fill its new Administrator position. This is a new management position within the organization. The administrator is responsible for overseeing the day-to-day operations and functions of the office staff.

This position will be expected to direct and participate with other staff to ensure that the records are efficiently managed, transactional work is accomplished in a timely and complete manor and work directly with families and visitors to ensure they have a respectful and positive experience.

As a small team, all Parkview employees work very closely together both as colleagues and with the public. Experience on a team and/or capabilities working within a team are key, as are strong organizational and computer skills.

Responsibilities

Serving Families

o Assist families in the Livonia community by helping them make their cemetery arrangements. Resolve issues arising from cemetery operations that affect families and coordinate funeral activities

o Approve site of burial, opening of gravesites, burial of remains, cremations, and other related tasks.

Oversee and Improve Administrative Processes

o Collaborate with Management staff to determine appropriate long-term recording-keeping processes and lead the entry and future development of this process improvement.

o Review forms and other administrative methods to improve procedures and operations.

o Supervise the collection, recordation and issuance of receipts to customers and deposit payments with outsourced accountant

Other Functions

o Ensure a positive, productive and safe work environment

o Supervise, evaluate, train and set performance standards for staff and partners

o Coordinate schedules for appointments, employee time-off requests, etc.

o Prepare regular reports

Skills

Education

o A bachelor’s degree from an accredited college or university with a major in Business Administration preferred. In the absence of a degree, candidates are required to have completed necessary college-level courses and have the appropriate managerial, supervisory and administrative work experience.

Experience

o Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities

o Minimum (2) years of experience managing people or projects

o Budgeting and expense control experience strongly preferred

Knowledge, Skills and Abilities

o Ability to work some evenings and weekends

o Financial and business acumen

o Proficient in MS Office suite

o Confidence in the ability to use/learn new technology

o Excellent customer service skills

o Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

o A valid Driver’s License.

Job Type: Full-time

Pay: From $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Livonia, MI 48154 (Required)

Ability to Relocate:

• Livonia, MI 48154: Relocate before starting work (Required)

Work Location: In person