Patient Appointment Scheduler jobs in Bloomington, IL

Job Location : Bloomington

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®.

As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world.

The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of.

Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities.

We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero.

The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role :

In this role, you will be responsible for appropriate scheduling of personnel according to production schedules, collective bargaining agreements, and company needs.

This includes the layoff of bargaining unit employees consistent with the labor contract and applicable letters of agreement.

Main Responsibilities :

• Prepare and communicate weekly personnel schedules based on production schedule, bargaining unit contract, and letters of understanding in accordance with applicable timelines
• Ensure Kronos is kept up to date and work with Payroll Department to meet payroll deadlines
• Work closely with hourly employees, factory management team, human resources and other stakeholders to coordinate all personnel scheduling issues and applicable resolution
• Coordinate and execute the job bid and back-up processes in a timely manner for all hourly positions in the factory
• Work closely with Supervisor team to track and manage job bid and back up training
• Participate in and contribute to grievance meetings
• Produce documentation requested in information requests
• All other duties as assigned

Who we are looking for :

• Associates Degree in related field AND 1-3 years of related work experience
• Proficiency in Excel, Word, PowerPoint, and Kronos Workforce
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills for a demanding and customer focused working environment
• Able to work in a high-pressure environment while maintaining strong sense of urgency and focus on service
• Ability to interpret and implement Collective Bargaining Agreements

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Last updated : 2024-04-29