Patient Experience Manager jobs in Kennewick, WA

We are hiring for a RN Patient Care Manager in Hospice. This is a Full-Time position.

At Heart n Home Hospice of La Grande, a part of LHC Group, the RN Patient Care Manager we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people.  

 We strive to offer benefits that reward the whole you!​ 

• Lead, inspire and motivate others to provide exceptional care.
• Ensure all staff are oriented/supported to be successful in their job performance.
• Liaison between, staff, patients, and the medical community,

If you are looking to make a difference in the day-to-day lives of those in our local communities that need us, we want to hear from you!

Join us in helping people within our teams and our communities!

The Patient Care Manager -Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria.

• Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team.
• Actively promotes and directs assigned team regarding quality of care and safety of patients and staff.
• Engages in thorough problem resolution and complaint investigation.
• Provides in-services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs.
• At least 4 years full-time experience as an RN or equivalent required.

License Requirements

• Current RN licensure in the state of practice and one year of clinical experience.
• Current CPR Certification.
• Current driver's license, valid vehicle insurance, and access to a dependable vehicle, or public transportation.