Patient Experience Manager jobs in Sparks, NV

Reports to: Position reports to the Plant Superintendent. This position also involves very close liaison with MRP and Customer Service with the scheduling of Production. Additional reporting to Plant Manager.

Position Competencies: 

• Be a self-starter and work independently.
• Uses logic and reason in dealing with problems.
• Adjusts to changing variables in the workplace.
• Engages others in constructive debate to explore alternative actions.
• Communicates effectively and concisely in oral and written messages.
• Anticipates consequences and maintains a big picture approach in decision making.
• Ability to be persistent when accomplishing a task or assignment.
• Works harmoniously and with tact and diplomacy in dealing with a broad range of people.
• Effectively plans and organizes work to get efficient and effective results.
• Accepts the responsibilities and obligations of the job and the consequences of one’s actions.
• Acts as a formal or informal leader in the achievement of group targets.
• Operates pro-actively, anticipating possible problems, opportunities and challenges.
• Leads, manages, and understands timelines and critical paths.

Position Responsibilities:

• Promotes the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and production procedures. 
• Promotes health, safety and environmental regulations by ensuring that standards, policies, and procedures are adhered to in compliance with corporate, federal, state, and local requirements.
• Works with MRP closely to develop the weekly/monthly production schedule.
• Directly responsible for training of production employees to ensure optimum production efficiencies (KPI’s).
• Ensures the plant is running efficiently while quality of products produced meets or exceeds company standards.
• Must be available via phone for 24/7 plant support.
• Responsible for inventory counts of in-process raw materials.
• Generates requisitions for production supplies.
• Verifies production data and inputs into the computer system accurately and in a timely manner.
• Provides information at the daily production meetings regarding the current line status (including issues, causes, and preventative techniques used to prevent further issues).
• Responsible for ordering/inventory of PPE needed for employees.
• Manpower utilization of production crews.
• Covers Shift Supervisors during vacation when needed.
• Performs other duties as required. 

Required Qualifications:

• High School Diploma or GED required.
• Two years of industry experience or any equivalent combination of related training and experience.
• Requires a valid driver’s license and a good driving record.

Preferred Qualifications:

• B.S. in related field preferred.
• Prior supervisory experience preferred.

Work Environment:

• The Production Manager will be located at the Winter Haven, FL, Fernley, NV, Hazleton, PA, Phoenix, AZ or Waco, TX plant.
• Moderate dust.
• Moderate noise.
• Automated and semi-automated manufacturing equipment.
• Hot and cold climates.
• Must be able to work around hot asphalt tanks, lines and pumps constantly.
• Physical Requirements:
  • Lifting up to 60 lbs.; assisted lifting up to 120 lbs., repeatedly.
  • Ability to climb stairs often and ladders periodically.
  • Ability to work shift work.
  • Visual Acuity (including color perception).
  • Good Hearing.