Patient Management Coordinator jobs in Saint Ann, MO

Description

We are dedicated to providing quality and compassionate care in our service areas and are currently offering a sign-on bonus of \(1500 for Medical Assistants and an additional \)2500 for Nurses. As a Patient Care Specialist, you will be part of a person-centered integrated care team, offering case management support to patients without insurance or with commercial insurance receiving services in a primary care setting.

Responsibilities

• Maintain the Referral for Testing/Procedures/Referral List
• Gather pertinent information from healthcare professionals to complete referrals/pre-certifications/prior authorizations.
• Contact various offices/facilities to obtain necessary information for accurate referral requests.
• Prepare and process all referral paperwork, including pre-certification and prior authorization requests.
• Work with patients to schedule tests/procedures and follow up to ensure appointments are completed.
• Respond to patient inquiries regarding health plan referrals.
• Assist patients in enrolling in Patient Assistance Programs for prescribed medications.
• Maintain inventory of Patient Assistance Program medications and log information.
• Complete call backs to patients regarding their test results as per directives.
• Ensure timely and accurate documentation of all support services provided.
• Advocate for culturally competent services to meet the unique cultural needs of each patient.
• Collaborate with Behavioral Health Services Department and/or Community Support Workers as applicable.
• Maintain an accurate referral database.
• Assist with data collection for the annual Uniform Data System (UDS) report.
• Attend all required trainings and staff meetings.
• Complete prior authorization and documentation for medications and Durable Medical Equipment (DME).
• Obtain results from referrals and diagnostics, ensuring appropriate Electronic Health Record charting.
• Provide information related to community resources specific to patient needs.
• Perform other duties as assigned.
  

Qualifications

• High School diploma or GED required; Associate's or Bachelor's in nursing preferred.
• At least two years of equivalent work experience required if an Associate’s degree or medical assistant certification is not obtained.
• Minimum of two years medical office experience required.
• Social work and behavioral health knowledge experience preferred.
• Proficiency in Microsoft Office Suite required.
• Ability to maintain confidentiality is essential.
  
  

Licensure/Certification

• Medical Assistant Certification required if less than two years of college or equivalent work experience is not obtained; Licensed Practical Nurse (LPN) preferred.
  
  

About Compass Health Network

Compass Health Network is a nonprofit health care organization dedicated to accessible, comprehensive, and compassionate behavioral health, substance use treatment, family medicine, and dental services throughout Missouri. Our mission is to inspire hope and promote wellness.

Why Join Us?

We Believe Passionate People Are Our Most Valuable Asset, Striving To Create a Work Environment That Is Inclusive For Both Our Patients And Employees. As Part Of Our Organization, You Can Benefit From

• Competitive benefits
• Advancement opportunities
• Professional development
• Licensure supervision
• Mentor opportunities
• Tuition reimbursement
• Scholarship program
• Employee Assistance Program
• Access to Headspace
• Paid time off and paid holidays
• NHSC Loan Repayment Participant
  
  

We welcome inquiries from qualified individuals eager to join a team of hardworking and dedicated professionals. We look forward to meeting you!

• Signing bonuses paid as per bonus policy; exclusions may apply. Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
  
  

Employment Type: Full-Time