Patient Relations Director jobs in Garden Grove, CA

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Director of Local and Community Relations (Administrator II)
  • California State University
  • Fullerton, CA FULL_TIME
  • Job no: 537807
    Work type: Management (MPP)
    Location: Fullerton
    Categories: MPP, Administrative, At-Will, Full Time
    Position Description

    Job Title


    Director of Local and Community Relations


    Classification


    Administrator II


    AutoReqId


    537807


    Department


    Government and Community Relations


    Sub-Division


    Vice President, University Advancement


    Salary Range


    Classification Range $4,812 - $15,449 per month

    (Hiring range depending on qualifications, not anticipated to exceed $7,800 - $8,200 per month)


    Appointment Type


    At-Will


    Time Base


    Full Time


    Work Schedule


    Monday – Friday, 8:00 AM – 5:00 PM; Occasional early morning, evening and/or weekend hours. Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)


    About CSUF


    Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.


    Job Summary


    It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

    About the Position:

    Government and Community Relations initiates and maintains Cal State Fullerton's connection and relationship between local, state, and federal officials and the University. The office advocates for the university and acts as a central point for those interested in developing a relationship with the institution. We provide periodic updates to legislative delegations on campus programs and funding priorities, especially during difficult budget times. The office works cooperatively with the CSU's offices of advocacy and state and federal relations. We seek an exceptional individual to join our team as the Director of Local and Community Relations (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

    The Director of Local and Community Relations is responsible for cultivating and maintaining relationships with local elected and appointed officials. Responsible for the recruitment of key university support groups related to community relations and university priorities. Cultivates and develops partnerships with and among these and other entities. Contributes to the strategic planning and directs engagement objectives to develop and maintain productive relations with local government and communities that will support and enhance the University’s goals and enhance its reputation. Collaborate with the Associate Vice President and Senior Director of Government Relations and Advocacy to grow funding streams for impactful programs. Measure and report on the University’s local and regional impact, using data to drive continuous improvement. Meets regularly with a variety of students and campus personnel (faculty, deans/associate deans, administrators, and staff) to match campus expertise with external needs. Develops programs/partnerships to engage individuals/groups in support of campus programs/priorities. Serves as key contact/information gateway for the general community and, as necessary, provides updates on campus projects and priorities affecting campus/external relations. Other duties as assigned.


    Essential Qualifications


    Bachelor's degree in a related field and a minimum of five years of direct experience within California (non-profit organization, legislative, state, or federal office or agency). The ideal candidate will be a high energy individual able to work with minimal supervision, exhibiting high levels of attention to detail and follow-through. Previous supervisory/administrative experience and knowledge of governmental processes. Must be able to work with a broad range of constituents through networking and/or strong oral/written communication skills.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.


    Preferred Qualifications


    Master's degree preferred. Previous experience working with local government officials, specifically in Orange County. Familiarity with Orange County and California state and federal legislative delegations. Knowledge of the County of Orange, Fullerton, Anaheim, Santa Ana, and Placentia areas. Experience in a university/higher education setting; knowledge of working within a larger system and ability to collaborate within the CSU/Chancellor's office.


    License/Certifications


    A Valid California Driver's License.


    Special Working Conditions


    Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

    Must be able to travel to off-campus locations for events, programs, meetings, and other activities as needed. Must be able to work the annual commencement ceremonies.


    Additional Information


    California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

    As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

    The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.

    The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

    Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

    If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

    Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

    Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

    Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

    California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).


    Advertised: Mar 28 2024 Pacific Daylight Time
    Applications close: Apr 11 2024 Pacific Daylight Time

  • 3 Days Ago

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Employee Relations Specialst
  • Rosendin
  • Anaheim, CA FULL_TIME
  • Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of t...
  • 22 Days Ago

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Event Relations Associate
  • JNB Consultants
  • Chino, CA FULL_TIME
  • We are seeking an Event Relations Associate to help take our client’s retail marketing and advertising campaigns to the next level. The role will be an integral part of our event marketing and promoti...
  • Just Posted

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Client Relations Representative
  • JNB Consultants
  • Chino, CA FULL_TIME
  • We are seeking an enthusiastic and dynamic individual to join our team as a Retail Marketing and Promotions Client Relations Representative. In this role, you will play a vital role in building and ma...
  • Just Posted

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Business Relations Specialist
  • PM2CM
  • Anaheim, CA FULL_TIME
  • PM2CM, Inc. is seeking a skilled Business Relations Specialist to join our team. As a leading professional services company in the management consulting industry, PM2CM is dedicated to providing top-n...
  • 3 Days Ago

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Employer Relations Specialist
  • Equus Workforce Solutions
  • Anaheim, CA FULL_TIME
  • Company DescriptionWe help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce...
  • 4 Days Ago

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0 Patient Relations Director jobs found in Garden Grove, CA area

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Director of Operations
  • House Of Sillage
  • Newport Beach, CA
  • Operations Director House of Sillage (HOS) is a luxury brand renowned for its exquisite fragrances and unparalleled comm...
  • 5/31/2024 12:00:00 AM

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Program Director
  • Sal Psychiatry Services
  • Norwalk, CA
  • Job Description Job Description Position Summary: As the Mental Health/ substance use Program Director, you will lead ou...
  • 5/30/2024 12:00:00 AM

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Director of Operations
  • House of Sillage
  • Newport Beach, CA
  • Job Description Job Description Operations Director House of Sillage (HOS) is a luxury brand renowned for its exquisite ...
  • 5/30/2024 12:00:00 AM

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Director of Operations
  • CHAGEE USA
  • Costa Mesa, CA
  • CHAGEE (pronounced CHAH-jee) is a modern tea house with over 4,000 locations globally. Our teas have a rich cultural her...
  • 5/29/2024 12:00:00 AM

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Resident Lifestyle Director (Activity Director)
  • Cogir of Brea
  • Brea, CA
  • People taking care of people, that's who we are and what we do at Cogir Senior Living! What you can expect... Cogir Seni...
  • 5/29/2024 12:00:00 AM

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Director of Robotics
  • ExLabs
  • Long Beach, CA
  • Job Title: Director of Robotics Company: ExLabs Location: Long Beach, CA Job Type: Full-time About ExLabs: ExLabs is a p...
  • 5/29/2024 12:00:00 AM

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Site Director
  • KinderCare Education
  • Upland, CA
  • Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companie...
  • 5/15/2024 12:00:00 AM

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Director, Sales and Catering
  • Great Wolf Lodge
  • GARDEN GROVE, CA
  • Pay: $0 per year - $0 per year As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relati...
  • 4/6/2024 12:00:00 AM

Garden Grove is a city in northern Orange County, California, United States, located 34 miles (55 km) southeast of the city of Los Angeles in the Los Angeles metropolitan area. The population was 170,883 at the 2010 United States Census. State Route 22, also known as the Garden Grove Freeway, passes through the city in an east-west direction. The western portion of the city is known as West Garden Grove. According to the United States Census Bureau, the city has a total area of 46.5 km2 (18.0 sq mi) 0.10% of which is water. West Garden Grove is west of Beach Boulevard....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$130,860 to $181,938
Garden Grove, California area prices
were up 3.2% from a year ago

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The Patient Experience Department acts as a liaison between the patients, hospitals and physicians to address concerns, complaints and issues.
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