Patient Relations Director jobs in Stockton, CA

• Assists Associate Vice President in the leadership of alumni volunteers.
• Responsible for development and implementation of a coordinated year-round schedule of programs and events for alumni.
• Supervises Alumni Relations staff, volunteers and students.
• Oversees program efforts including engagement programs and linkages with development and annual giving efforts.
• Monitors the development of enhanced alumni reunion activities and ensures reunion planning is conducted and executed in a timely and responsive fashion.
• Guides staff in development of effective club and regional programming to enhance alumni engagement.
• Establishes and builds relationships with a wide range of alumni in support of alumni relation and University program.
• Serves as a key liaison for PAA Board and subcommittee members to enhance their focused engagement and volunteer leadership and service to Pacific.
• Builds relationships with potential alumni volunteers to support the University's strategic plan in engaging alumni with the University as advocates, supporters and active volunteers.
• Serves as a liaison with colleagues throughout the University to ensure their effective involvement in alumni activities and successful joint programming across all campuses.
• Partners with Development colleagues to identify, cultivate and steward alumni.
• Manages Alumni Relations operating budgets as assigned.
• Manages department staff and programs in the absence of the Associate Vice President.
• Educates, and mentors Alumni Relations staff in program development.
• Performs other related duties as requested or assigned.

• Bachelor's Degree.
• Seven (7) years of progressive experience and leadership in alumni relations in higher education.
• Service experience on University Committees and Professional Organizations.

• Knowledge of principles of practice and methods for the operation of a successful alumni program in alignment with CASE standards.
• Demonstrated supervisory experience, team-building and management skills.
• Excellent written, oral and interpersonal skills.
• Demonstrated ability to establish, steward and grow productive relationships with volunteers.
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and demonstrated ability to manage time and prioritize to meet deadlines.
• Demonstrated ability to lead staff and volunteers and promote a team environment to achieve institutional goals.
• Experience developing and implementing creative events and programs.
• Exhibited high professional and ethical standards.
• Experience applying CASE standards for Alumni Relations in daily work.
• Positive attitude, proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.