Patient Safety Manager jobs in Westland, MI

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

• Increase sales of MSA first responder-related products and firefighter PPE such as turnout gear and boots, with a primary focus toward professional and volunteer municipal fire departments and other first responder related customers.
• Up to 30% of selling time will be spent training/working with fire service distributors on how to sell all of MSA's product lines focusing 70% of selling time within first responder market.
• Develop and manage the business-to-business relationships with regional distribution partners.
• Maintain active working relationships with the region's largest end-users and focus on developing and closing opportunities at all top 30 accounts with special focus on competitive conversions.
• Partner with other team members and channel partners to support "in service" product training and other new product implementation activities at end user fire departments.
• Manage and strengthen key organization relationships with Fire Chiefs, firefighters, labor, etc.
• Communicate effectively voice of customer (VOC) feedback into our new product development process and to other stakeholders.
• Coordinate/motivate sales and service coverage within distribution network.
• Report trends/conditions, competitive activity and sales opportunities into a CRM program.

Special knowledge, skills & abilities:

• Demonstrated selling and customer account management skills in firefighter PPE, turnout gear & boots, including solid negotiation skills.
• Proven track record of understanding customer needs and developing solutions to assure customer satisfaction related to firefighter PPE.
• Excellent computer skills including MS Word, Excel, PowerPoint.
• Strong communication skills (written, verbal, presentation and interpersonal).
• Proven ability to guide, mentor and motivate others, including distributors of firefighter PPE, turnout gear & boots.
• Proven planning and organizational skills.
• Proven ability to grasp technical product knowledge.
• Proven success in training.
• Experience with social media for communication purposes.
• Ability to work independently and complete tasks with little supervision.
• Willingness to travel 50% of the time within the territory.

Education and experience required:

• High school diploma or equivalent.
• This position is available at two different career levels based upon experience, education, etc:
  • Level I: 4 years sales experience.
  • Level II: 5 years sales experience.
  • Level II: 6 years sales experience.
• Master's degree in related field may be substituted for up to two years of relevant work experience.

Preferred:

• Bachelor's degree in related field or educational academic equivalent (4 years of relevant work experience may be substituted for a Bachelor's degree).
• Firefighter equipment sales experience including developed relationships with key fire departments in assigned geography.

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