Payment Recovery Specialist jobs in Westland, MI

Manager, Payment Recovery Operations

Job Summary/Responsibilities

CURE Auto Insurance has openings due to our continuing growth and success in our New Jersey, Michigan, and Pennsylvania markets. We are looking for a highly effective individual with 5 years of P&C experience handling subrogation and/or salvage recoveries to lead our salvage and subrogation processing teams. 

The Manager, Payment Recovery Operations will be responsible for managing the overall recovery operational results, personnel performance, vendor performance, and process optimization for both our subrogation and salvage operations. In addition, this individual will oversee outside vendor invoicing intake, reconciliation, and processing for the organization in conjunction with our accounting and support teams. 

CURE has offices in Princeton, New Jersey and Detroit, Michigan, and we provide a congenial, collaborative professional work environment with skilled support staff, competitive salary, and exceptional benefits. We currently operate under a hybrid schedule with staff coming into the office 3-4 days a week. 

Qualifications

• 5 years experience working within the operational or legal division of a P&C auto insurance organization’s subrogation and/or salvage department(s)

• 3 years of experience managing and leading a team of associates 

• Demonstrated history of working with direct and cross-functional teams to successfully build relationships and achieve goals

• Ability to think strategically to solve legal challenges under deadline pressure

• Familiarity with P&C underwriting and claims processes

• Experience directing support staff on clerical and administrative matters that need to be carried out accurately and timely

• Familiarity with salvage processing procedures, identifying possible subrogation files, collecting and/or litigation for subrogation recoveries, as well as claims systems and photo imaging

• Strong computer skills to include working knowledge of CCC One estimating platforms, IAA/Copart salvage platforms, Arbitration Forums, and Microsoft Office products

Office Location: Detroit, Michigan or Princeton, New Jersey

Compensation: Commensurate with experience with annual merit review increases and bonus incentives possible. Please provide salary requirements with your application.  Company pays for travel when required.

Operating Model: Hybrid flexible work environment