PC Support Manager jobs in Bellevue, WA

In 2020 united in a fierce commitment to deliver the highest quality care and exceptional patient experience Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care including 11 hospitals and nearly 5000 physicians and providers. Together we are empowered to make an even greater impact on the health and well-being of our communities.

This job is responsible for supporting the daily operations of the Virginia Mason Franciscan Health (VMFH) Clerkship program and participating in the creation of the infrastructure for students from Morehouse School of Medicine (MSM) to eventually have a regional medical campus (RMC) in partnership with VMFH. Work includes: 1) arranging/monitoring clerkship schedules/rotations; 2) advising on program requirements; 3) facilitating adherence to established program standards and objectives; and 4) fostering and maintaining a supportive community for current students and to inspire/attract future students to the healthcare field.

Responsibilities include:

• Arranges placement/rotations and clerkship schedules (i.e. orientation, night call, etc) for students in ambulatory, inpatient, emergency room and/or sub-specialty settings following the MSM guidelines and requirements as outlined in the applicable syllabus.
• Initiates and maintains community engagement through communication with students, clerkship directors and/or other clerkship-related stakeholders.
• Makes initial contact and/or follows up on initial outreach to facilitate a robust pool of local program applicants.
• Attends and participates in existing pathway programs to drive interest in the VMFH/MSM partnership and regional medical campus; works to create new relationships and partnerships to advance RMC development.
• Manages student relations and negotiations for housing/transportation contracts; understands and assures compliance with all program strategic and operational goals.
• Serves as central point of contact/liaison for student issues, problems and/or concerns; handles numerous and frequent student communications to mitigate issues and barriers; troubleshoots issues/questions; works with unit leadership to resolve quality/compliance issues within scope of position; escalates to higher level authority as necessary.
• Monitors/oversees program budget/current status; completes/tracks budget change forms, expense request forms; maintains records and files of budget expenditure information, supplies, student data, office activities and employee leave and time data.
• Leads students through program orientation and oversees the student onboarding process; verifies student credentials and other eligibility criteria (e.g. immunization, drug screen and background checks) in accordance with established guidelines;
• Participates in the active recruitment of preceptors for each of the core clerkships; serves as a preceptor resource and supports them in the completion of educational deliverables for MSM; maintains detailed records on students, rotation, evaluation and program satisfaction.
• Leads and nurtures relationships with preceptors and outside partnerships to foster a rich student experience.
• Works with VMFH/MSM stakeholders in regard to approved preceptor compensation; verifies invoice accuracy and budgetary compliance.
• Develops and implements standardized processes for all related medical education functions as well as other program elements, such as safety protocols, housing access, onboarding, exit processes, etc.
• Leads and manages the process for procuring and updating affiliation agreements and letters of agreement for clerkship clinical sites; maintains the currency of all agreements utilizing the AAMC Uniform Affiliation standard form and in compliance with LCME agreement storage requirements; maintains current knowledge of LCME standards and elements to facilitate continued accreditation.
• Keeps abreast of organizational initiatives/changes with potential to impact existing agreements; monitors impact and identifies/implements effective response/solutions while maintaining acceptable service levels.
• Performs related duties as required.

Bachelor’s degree in Healthcare or Business Administration or related field and three years of related work experience that would demonstrate attainment of the requisite job knowledge/abilities.

Or any equivalent combination of education and experience which provides the required knowledge, skills and abilities to perform the essential functions of the position may be substituted for the degree requirement.