PC Support Manager jobs in Irvine, CA

Job Description

We are seeking an Entry Level PC Support to join our team! You will resolve computer-related issues for ourclients.

Responsibilities:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions
  
  

Qualifications:

• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor
  
  

Job is partially hybrid - averaging 3 days WFH, 2 days onsite. Great opportunity to learn and grow your skills.

Company Description

About Flying Buttress:

Over 100 combined years of experience supporting the AEC environment Flying Buttress was created to fill a specific market niche: supporting Architecture and Design firms. Our industry-specific knowledge allows us to better align technology with your needs, in an effective and efficient manner. Every FB employee has extensive experience supporting the AEC industry.

We just like Architecture:

Even though our technical staff could work in non-AEC verticals, we just like designers. We get the culture. We’re aware of the challenges designers face in their day-to-day environments, both from a technical perspective and from a client/deadline perspective. And we want to help.

About Flying Buttress: Over 100 combined years of experience supporting the AEC environment Flying Buttress was created to fill a specific market niche: supporting Architecture and Design firms. Our industry-specific knowledge allows us to better align technology with your needs, in an effective and efficient manner. Every FB employee has extensive experience supporting the AEC industry. We just like Architecture: Even though our technical staff could work in non-AEC verticals, we just like designers. We get the culture. We’re aware of the challenges designers face in their day-to-day environments, both from a technical perspective and from a client/deadline perspective. And we want to help.