People Operations Manager jobs in Los Angeles, CA

About the role:

As the Manager of People Operations, you will be instrumental in the growth and development of the People Operations function for Samsara. You will partner with key stakeholders to implement streamlined operations processes while also maintaining best practices, data accuracy, and efficiency across all our People team functions through our Shared Services support model. 

This role is open to candidates residing in the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. 

Click here to learn about what we value at Samsara. 

In this role, you will: 

• Develop and execute processes across the employee lifecycle to support an effective and scalable HR function. 
• Partner with COEs to prioritize core HR process improvements with clear outlined requirements for technology enhancements with cost or time savings estimation.
• Provide consistent Operations metrics to the People leaders and proposed process or program enhancements based on data.
• Coordinate and maintain process documentation and knowledge base articles for Shared Services support and user self-service.
• Partner with internal audit and vendors on process controls, ensure data is provided on time as requested.. Act as HR point of contact for SOX and HR audits; drive resolutions to findings and create proactive process improvements to address issues identified.
• Identify and prioritize enhancements to audit processes and controls to minimize risks
• Ensure HRIS data integrity by monitoring data and process governance, ensure compliant audit records are accurately captured in HR systems, and all approvals are documented for audits. Provide necessary data to internal and external auditors when requested. 
• Build the People Operations Shared Services program through the development of Zendesk and hiring of the People Operations team.
• Serve as SME for Operations team, training team members on execution of Workday and Zendesk, and provide Tier 2 and 3 escalated service support.
• Manage team performance and provide development and coaching of People Operations team members.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
• Hire, develop and lead an inclusive, engaged, and high performing team

Minimum requirements for the role:

• 5 years experience in HR/People team for fast-growing, global companies, 3 years in People Operations function.
• Bachelor’s degree or equivalent work experience.
• Extensive knowledge of HR best practices and employment laws
• Experience in managing people processes in Workday for HCM, Compensation, Benefits, Onboarding, Timecards, Absence, and Payroll.
• Experience maintaining and auditing processes for OFCCP, EEO, and SOX compliance.
• Experience supporting HR compliance and processes on a global scale
• Strong attention to detail, project management skills, customer service presence, and organizational skills
• Strong presentation and communication skills

An ideal candidate also has:

• People management experience
• Google suite experience
• HR reporting and analytics experience
• Additional fluency in languages such as Spanish or other languages